Great Job Matt!
Easy to talk to. We trust you.
Great friendly service
Quick response & Friendly service. Appreciate you not cancelling our insurance after our son had an accident after only having his license for 7 days!
Everyone has been so helpful and sympathetic to me through the death of my husband, and more recently, the hit and run event that I experienced a few months ago. I thank everyone at Langlois agency for their professionalism and kindness that they have shown to me during two very difficult times.
Service is good and the people at Langlois will take care of you .
When I had a problem with my auto insurance premium, Mary Jo in their office solved the problem in less than 24 hours. I was amazed and very happy with the speedy solution.
Matt took the time to answer all of our questions. Love the personal attention! Thank you!
Excellent service and insurance coverage
You guys have always been there, when we needed you. You even found us a better rate without us asking to look.
You are always personable and you know me by name. You always have the answers I need and are able to find the policies I want. Thanks
My questions are always answered and when I call the office I get someone right away. I’ve had claims in the past and everything is handled promptly every time.
Just good working with Langlois Insurance!
Always friendly, and take your customers' concerns seriously.
Prompt quick service.
Getting back to us right away, answering all our questions, and if we don’t understand, you don’t mind explaining. Thank you. Have a nice day.
This office has always been extremely helpful when I needed something special on my policy for work or lienholder. I've never had to wait for responses and everyone has been respectful and helpful. I've had no problems with this agency in the years I've been using them for insurance.
I feel like I get personalized service, my questions get answered in a timely fashion and the office is convenient to access.
Great business to do...easy to work with...redid some of my insurance needs and got us wonderful prices for us!
I've been with you guys for quite a long time now, and I've always had excellent service. A few years ago, my premium went up quite a bit for no reason. I came in the office, and it was explained to me that some insurance companies will do that occasionally. You signed me up with a different company (at my old rate), and everything has been great since. Great service.
Mary Jo was very fast in getting our quotes to us! We saved half on our car insurance! We are able to get out home, auto and umbrella insurance at a great price. Mary jo was prompt with answers to any questions that we had. Thank you for such great service!!
Took care of problems promptly and professionally
Mary Jo was great. She helped find information on the vacation property we purchased to get us the right insurance at the right price. She answered a myriad of calls and questions from us. I wouldn't hesitate to use Langlois Insurance again.
Friendly, personable service!
Matt Langlois was honest and upfront with us.
Responsive to any concerns and they're always looking to minimize my costs.
Langlois Insurance Agency always answers all of my questions and puts my mind at ease.
I appreciate the thoughtfulness of all the people in your office ..a couple of years ago somehow the payment I made didn't get registered..your staff took care of it immediately...in less than 30 minutes they had everything taken care of with Pekin.
You came through when I needed you.
Everyone I've dealt with at Langlois has been super helpful and friendly.
Follow up and explanations were great.
When I was hit from behind you made the repair process very easy. Everything was handled professionally and quickly.
The office staff (I believe it was Mary Jo) and Matt were both very helpful. My questions were answered, and then an appointment was scheduled for the next day. I was informed how to go about placing a claim and what my options were. I left the office confident that my insurance needs were being met.
I was told my insurance rates were high during a refinance, so I began shopping multiple companies/brokers including Langlois. Mary Jo was incredibly helpful and patient in explaining the process and answering any questions I had. Initially, I found a slightly lower rate with another company and informed Mary Jo I’d be going with that other company. She offered to look over the policies for me even after being told I wasn’t choosing Langlois. She actually found out that this other company wasn’t covering my sump pump even though they claimed they were. Needless to say, I cancelled and signed up through her with a plan that met my needs and actually had much better coverage overall. HIGHLY recommend contacting Mary Jo at Langlois to evaluate your insurance needs!
We love the communication from Mary Jo & Langlois Insurance! The entire staff was very friendly! Switching to Langlois saved us a nice amount of money as well!
I appreciate that the office is right in town, the people I've dealt with are very nice and the price I pay for car and renters insurance are decent.
I really really like talking to a REAL person when I have a question regarding my insurance AND you are in my town, county, state.
You saved me money and your service was excellent
I feel that I get personalized service. Matt and his team connect to me and keep me up on things I need to know and don't "pester" me with ads, promotions for unrelated things, or try to sell me things I don't need. Straightforward, local business!
We have been with Langlois for many years. My wife and couldn't be happier with the service received.
Whoever answers the is always cordial! Thanks.
I haven’t had any issues that I needed help with but if I did I feel confident that Matt would be there for me. Sincerely Rosann
We are so very pleased with Langlois insurance. We have recently switched agencies and couldn't be happier! The customer service is wonderful. You will never wait for a return call. Always pleasant to talk with and quick to answer all questions and concerns. We have commercial properties as well and very competitive on pricing and helped us make sound decisions on how to insure us properly. We feel extremely confident in Matt's experience and MaryJo has been amazing to work with. We highly recommend Langlois Insurance agency.
Matt and team do a great job understanding our needs and their responsiveness is amazing!
Matt and his staff were very quick to return calls and make sure everything was in order that we needed.
Nice people to work with!
You were able to match our insurance needs and save us a TON of money!! Mary S. was great from start to finish!! They whole experience was quick, easy and stress-free. So happy we made the switch! Thank you!!
You listened and responded.
Reasonable contact time, great customer service, addressing all my concerns, walking me through the process.
You have provided personalized service for decades. We always know we will get a quick and honest response to any inquiry.
Questions answered promptly, understandibly --- and in language I understand.
Langlois has been very proactive and responsive to our business needs.
The few times I've called the office, the people answering my questions or concerns have been extremely helpful and friendly. I've always had quick responses to anything I needed an answer to.
You offer great service through your staff.
The question is, can I list what you do wrong!! ABSOLUTELY NOTHING!!!! Love my Langlois Family ❤❤
We are happy with your customer service and the availability of insurance options.
I feel your rates are competitive with offers I occasionally receive through the mail. I like to deal with local businesses when possible. I like that I can stop in anytime to discuss concerns about my coverage and speak face to face (or mask to mask as the case may be). Thank you, Bill Reyelts
Matt and his associates worked diligently to find good coverage at an affordable rate to suit our needs and budget. The pros and cons were presented, which made the decision making easier. It’s the “personal touch” that makes a difference.
Any time when I need help I get a live person on the phone line to solve my problem.
I appreciate the attention to detail and the courteous way that I am always treated by everyone at Langlois Insurance, whether is is Matt himself or and of the people in the office. Kudos to one and all.
Langlois Insurance Agency helped to find a different insurance when our previous insurance rates went crazy high!
I always get a timely response to any questions.
Great customer service. Steered me in the right direction for setting up roadside assistance. In addition, I was recommended changes to update my policy. Very friendly and helpful.
Great company that I hope to do business with for a long time. Thanks for all that you do. We seem to be part of a family and not just a number. Stay safe.
Mary was my contact when I was helping my son get his first house insurance quote. She did a great job, responded quickly, explained things and found out things like age of home, which we could not find from the sale documents, by working more and getting it done. When it can time for my home and car renewal, she did a great job recommending a carrier I had never heard of and explained the pluses of a local company, better customer care, claim response, etc. Even during the Covid mess, she was on top of it. Good job
Always willing to help with any kind of question.
Langlois Insurance Agency proved invaluable in securing insurance protection for our family. At a time when we needed it most. We were insured with a company for over 10 years that claimed to act "Like a "Good Neighbor". Sadly, their actions proved quite the opposite. Thankfully, Mary Salla answered the phone when we called. From the very start of our conversation, Mary learned our concerns, what was important to us and became our advocate. She solved our problem. The attention to detail and follow up from her and the Langlois Agency has been excellent. We look forward to a long relationship with Mary because we trust her and know she will always have our best interests at heart.
Kind and prompt service.
Your very personal service and quick response to our needs makes doing business a pleasure.
Your agency is a wonderful caring place to do business and we appreciate you.
Every thing was great
Great customer service
I like that each year your agents try to find a lower rates with the same coverage for both home and auto insurances. This is very important to me as I'm on a fixed retirement income.
Personal service. I have called and spoke directly to Matt on several occasions when I needed clarification or guidance.
Fast, friendly and efficient service. You can't ask for much more than that.
Your agency pays attention to the details.
Langlois Insurance is always professional and friendly. Questions are answered quite fast. Matt and his staff always now the answers to my questions.
They always were able to handle any issues that came up. So efficient and friendly too!
You are always extremely timely and responsive to our insurance questions and needs.
Very helpful and patient and polite.
The people are nice and answer any questions you may have.
Langlois Insurance is always ready to work with us for the best coverage at affordable prices
Very personal service!!
Very professional office staff.
Matt is always very responsive and extremely knowledgeable. He truly cares about his clients .
Whenever I've called, I have always got an immediate response to my concerns in a very friendly and professional manner
Matt Langlois at the Langlois Insurance Agency is my agent. He's was very helpful in finding me an insurance company for my home and auto. He's very thorough and accommodating. He recommended an insurance company that is far superior than what I currently have with affordable premiums. If one is looking to change their insurance companies, I would certainly not hesitate to contact him for advice and recommendations. Lottie Cocanig
Very knowledgable Very good and personal
I was very impressed with Mary Jo. She took all of our insurance needs into consideration. She was available whenever I had a question as she knew I was nervous changing carriers. I was with my old carrier for 30 years so I was very anxious about the process. I look forward to creating a relationship with Langlois Insurance Agency. Thank you
Always easy to work with and polite.
Friendly knowledgeable service
Always available any time.
When ever I have an issue or question and stop by or call everyone is very friendly and helpful. I never feel rushed or like I’m getting the run around. You always treat me like a neighbor.
Smooth transition during the unusual circumstances due to pandemic - servicing my auto needs was seamless - thanks!
All questions answered promptly. Great service!
I’ve never had any problems with this Agency. Highly recommended!
Your company does a great job getting the best prices for your clients and we appreciate it. It’s also nice to be able to call and talk to someone right away and not have to go through phone prompts to speak to an actual person.
Great personnel service!
I am impressed by the really personal attention that you give to me as a client!
Langlois Insurance has always done the best for us and we couldn't be happier with Matt and his staff.
We appreciate that you, independently, without us inquiring, contacted us with a better cost for our homeowners and auto insurance. Your staff has always been very friendly, knowledgeable and professional.
I have been with Langlois Insurance for over 25 years and they have always been very helpful. I would always recommend this company.
Always quick to respond to any questions or add drivers to our policy. It's a pleasure doing business with everyone in your office!
Very friendly always answers any questions, fair priced and very informative. Even if sometimes my questions have nothing too do with insurance!
Your agency is always keeping us informed and up to date on changes going on. We appreciate that! Keep up the GREAT work.
Always a prompt response with clear answers - very confident that things are being handled as needed.
Best Insurance Agency around! Seriously the best in customer service!!!
Everybody has always been very pleasant and also knowledgeable.
I've been a Langlois customer for many many years. Matt's Dad was my agent. I've always felt that I get the best advice & service from Langlois Ins. Co. They somehow remember me even though I don't call often. The staff is very personable & helpful. I have nothing but goods things to say about Langlois Ins. Co.
Great services. Friendly people!
You always respond in a timely fashion. Your service is the difference maker when I have contacted you.
You never act like my stupid questions are stupid at all.
Very quick response to every question asked. Handled claims very quickly and easily. Excellent advice on insurance matters
Very informative and answered all of my questions and gave me good advice
Great team, great service!
Great service and competitive pricing!
You handled my claim very professionally and in a very caring and timely manner. Your staff is great!
I feel like the process to get everything set up was painless and easy and I loved how Matt helped to assure me that my coverages and options were all the right thing for us!
Matt at Langlois Insurance explained everything thoroughly and immediately sought extra information from Pekin Insurance Co. to satisfy every question I asked. I obtained from Pekin a whole life insurance policy that has a long term care rider and would suggest other seniors look into such insurance. I live in Indiana, and Langlois happily writes policies in my state.
Great customer service
Mary Jo was very friendly and efficient in providing us with quotes for our home and autos and following up with us for questions. We were able to save a great deal of money by contacting Langlois for our insurance needs.
Personal service, caring attitude. You really listened to our needs and met them. Saved us hundreds of dollars over what we were paying. Your service was quick and we are very satisfied with the outcome.
Always been happy with your help and expertise
Matt took time to explain all of my options. I never felt rushed. Overall great experience.
Everyone in the office is great.
Your agency is very prompt and are always there to answer any questions that i may have. I thank you for your service.
Good service and prices!
Maryjo has wonderful attention to detail.
Everyone at this agency has been so helpful
Assisted my daughter with information on flood insurance during the purchase of a home. Thank You!
You helped me to set up automatic pay. This way my payment was always on time.
I had a question regarding my billing, and within 24 hours I had my answer, personally from my agent Matt.
Great customer service. Always easy to get ahold of and questions answered promptly.
Mary Jo was awesome in handling our business insurance quote.
Excellent customer service!
Your agency keeps me updated on my insurance needed.
Friendly customer service.
Matt reviewed my current life insurance plan and was able to get me more insurance at no extra cost.
I've had NO problems with Langlois insurance. The people I've interacted with at the agency are always extremely helpful and friendly
Langlois and New Lenox go hand in hand. Always honest and always tries their best to do their best.
Small town local service is best!
I had to cancel my homeowners policy and change to a renter's policy. It went very smooth, absolutely no problems. I believe it was Sally who handled the transactions.
You are always helpful in finding the services we need. You helped us find property insurance for a townhouse we bought and have bundled our auto and homeowners insurance to save us money.
Every time I call Langlois Insurance, I am greeted by name. Suggestions for coverage are usually given politely and not "pushy." I appreciate the personal touch.
Great customer service. Thank you!
Langlois Insurance always respond to questions promptly.
Always pleasant and very helpful and always looking out for my best interests.
LANGLOIS INSURANCE AGENCY IS THE BEST
Whenever I called with a question you always got back to me right away. Also I was not talking to a recording which is always appreciated.
Matt is always willing to discuss any insurance question.
Very personable and very reliable. Can always count on Matt and the team at Langlois Insurance.
You have always answered any questions very thoroughly and professionally. We are proud to be clients of Langlois Insurance.
Pleasant and prompt service.
When I had my troubles with getting insurance you were there , thank the lord we had the money to pay the higher rate that you asked for to start and you said give it some time and the rate would go down it did you are a man of your word
It's always nice to know that when you call with questions someone is always there to answer them. There personnel are very helpful and are pleasant to speak to. I find that there recommendations for different insurances meet all my needs and if not, they are very willing to provide suggestion so I can make the best decisions. Keep up the great work!
YOUR'E THERE WHEN I NEED YOU! THANK YOU!
Mary Jo was tremendously helpful to me recently, in regard to a billing issue that I had.
I appreciate it that once the policy is sold you continue to be there for the client. All questions are answered promptly and any help needed is offered at any time.
Quick and friendly response to any questions or problems I have.
Always great service!!
Efficient/responsive service. Listened well.
Home visit. Was thorough and answered all questions.
The professionalism, speed and dedication to helping with customers needs is superb!!!
Having great feelings for your father, I knew I would be in good hands with you and your agency. Thus it was done. You have put together a great business with great team members.
The office was friendly, efficient and professional.
I've always felt like you value my opinions. You take time to listen to my questions and give me quick service.
Matt is very personable and always wanting to help.
Your staff is always helpful and friendly - always understanding of our personal needs and desires..
Everytime I call your office, the response is fast and knowledgeable
Great people to have working for you. They are always available and will go the extra mile to make things better for you.
Langlois Insurance keeps it easy, show us options, makes sure the carrier is reliable (solvent and not a history of denying claims), and reasonably priced.
I like that your office is available to stop in and ask a question if I have one.
Very knowledgeable and responsive.
Mary found me a quote in the same day and was very helpful is answering all my questions and setting everything up. I wish I would have called earlier.
Matt is the best insurance agent, he listens to what you need and is knowledgeable about his industry. He will find insurance to fit your needs. Whenever I have had a question he is quick to respond.
Great Work Ethic - and Matt works hard to help all the customers.
Langlois Insurance Agency is always responsive to our questions.
Matt and his staff are a great group to work with. I highly recommend Langlois Insurance Agency.
Love the personal service.
We thank you for looking out for us and finding a better rate for our insurance. You saved us hundreds of dollars.
Take the time to explain things. Friendly return phone calls, very helpful. Have a nice day.
Great price. Good servive.
MaryJO was Great to work with and not a pushy salesperson. The signing over the computer e=sign or what ever it's called is is fantastic. I was also happy with the price.
In a word, great follow-up.
Ready with answers when I have questions.
Very nice people and a fair price for home owners and auto insurance!
Everyone is very prompt at getting back with information or questions that I may have.
With a million other things going on with a bay family, I don’t worry about my insurance coverage or cost. Matt and his team have our backs on that. I have referred many friends and family to him.
Affordable and always available to answer any questions. Staff is courteous and very pleasant.
Always very attentive and answers come quickly.
BEST insurance company ever! Great prices and wonderful people to work with. Highly recommend!
Your staff is always helpful when I call in for something.
Matt is a very kind and knowledgeable individual. Each time working with him is like dealing with a close friend.
5 stars, a great company to do business with.
Love Toni, she is great! The rates are great!
Mary was very knowledgeable, spent a lot of time to get me the proper coverage for home & auto. I am a new customer.
Very friendly personal service.
Toni was great to work with as we quoted several new policies. She was very thorough in answering all of my questions and in the end my family is saving $900/year vs. our previous insurer (AmFam).
Everyone is very helpful and makes sure any problems get resolved.
I loved having Matt help me understand my policies a little better and we found the right mix of coverage for the price!
Thank you for all of your communication to make decisions in a timely manner.
The Langlois Ins. Co. whenever I call they speak to me as if they have known me forever. It makes me feel like they are working with me. I have always recommended them. I would not look for any other Ins. Co.
The people at Langlois are very friendly, really nice, and very helpful. We were looking to find a new insurance agent, and Langlois seemed to be a good fit. We were very happy to have found them and done business with them. Our insurance premiums are lower and we still have great coverage.
Timely responses, good overall service.
It's nice to be treated like an individual, not just someone opening their wallet! Thank's again Matt!!
Helpful every time I call, the question is answered quick and correctly.
Friendly service, good price from good company and good, quick communication.
Friendly local agent responsive to my needs
Mary was both efficient, and timely at doing her job. On top of answering questions, she reassured me with any and all uncertainties through what was a new process for me.
You and your team are always there for us if we have a question, especially when/if we can save on the premium.
I am so glad I reached out to Matt Langlois for Home and Auto. He made the transition seamless for us.
Matt and his staff are very friendly. I have never had a problem but I am sure if I did they would be right there to help me.
Whenever I have called with a question, it has been answered helpfully and promptly.
You were very helpful when selecting the exact insurance I wanted on the house at an affordable price. You were always there will and happy to help and explain everything every step of the way..
Good customer service.
Very good Agency, Returns phone calls lighting fast, Great rates, Very Very nice Office, over all Great People.
I’ve had Langlois for my auto and home insurance for a while and have never had a problem!
These people are there to help anyway that they can; can’t beat their pricing.
Before going to Langlois Insurance, I thought all insurance companies were the same. A year ago, Matt and his team were able to find full coverage insurance for a lower cost than what I had been previously. Since then, whenever I had questions on my policy, they provided quick, courteous, same-day help. Exactly what I would look for in an insurance company and the only one I have ever recommended to friends and family. 10/10
The question I needed an answer to was handled quickly, efficiently & by very friendly people, as always.
Matt, As you are aware I have already referred my brother, and why? I will tell you. I was happy the moment I walked in the office door the very first time I visited Langlois Insurance, everyone was so very nice and helpful. I had an issue with a very old vin# and I was not told to come back, or you would call me, it was handled right there in person personally by your staff. That is not something you see anymore. I think Langlois Insurance is an amazing agent. It is the best for what ever your insurance needs are.
Everything! You are great. I have been with you since 1985.
I have had the occasion to call twice over the years and I always got an answer and an explanation I could understand.
I have always been treated well by whichever employee I spoke to.
Attentive, followup, knowledgeable, competitive. Good people who always look to find the best rates.
Came in with a towing bill. Lady working there took all the information so don't worry about it and two weeks later I got my check. Couldn't ask for better service.
Prompt and thorough professional service.
Always had good customer services and all claims handled in a timely matter.
I was in your office some months ago and I was very impressed by the friendliness of your Staff. The office ornaments were really beautiful too!
You have taken care of everything I’ve needed in a professional manner in its completion, everything. Thank you all for that !
Great group of people who are interested in your insurance needs, quick to respond to questions and/or concerns.
You always keep us up to date, send notices timely and look for any reductions in our rates based on bundling, senior status and changes in vehicle usage and age.
Very responsive staff.
Friendly staff, local business, close by makes for better communication, very helpful in answering questions. competitive rates, Like home town businesses used to be!
Friendly, honest, competent
You are always there when I need you. Also, you get 1 on 1 personal attention - not some type of large agency where you get a different person every time you call. Thanks Matt!
Mary is awesome!!!
We feel we have an insurance agent that we can call anytime we have questions. Always a prompt response. Thank you!
You took care of my exact need without trying to oversell me additional products.
We always receive helpful and prompt service from your office.
Always takes your time with the customer.
Matt is always there when we need him!!!
Very Professional and helped us make the right insurances choices
You were very helpful whenever I had a question and always returned my calls quickly. Also everyone there very friendly.
The best customer service in the industry.
Always great to work with and we know they do their best to give the best rates they can. We have lived in New Lenox since 1975, and its nice to work with a company that has been part of New Lenox for a long time as well. Thanks for all the great service over the years.
Very cooperative regarding claims
Matt’s always quick to respond and answer any of our questions making things quick and easy for us!!
Always attentive to our needs.
Have been with Langlois Insurance for over a decade and would never use anyone else. Would recommend to anyone.
We trust you and know that we can always ask questions and get honest answers.
Fulfilled all of our requests to our utmost satisfaction!
You guys helped when I thought I had no were to turn. Really appreciate it.
Always quick responses to my needs.
My agent and his staff are there for me 7 days a week. They are always very prompt in getting back to me and addressing my needs.
Immediate attention to questions. Thank you!
I always receive an immediate response to any question I may have from Matt or his staff. If research is needed I get a quick call back.
My wife had been a long time customer of Langlois. When she recently passed your staff made me feel like I was part of a family the attention I was given was courteous and friendly they went above and beyond to share their condolences and made my insurance transfer effortless and expedient.
You have been with us through several problems and resolved them to our great satisfaction.
No matter what the issue or question I always receive a prompt response and feel my needs are important and met to my satisfaction. Great company and individuals to work with. I highly recommend.
Everyone in the office was so kind & helpful. Answers all our questions. Very pleasant to speak with you all.
Excellent knowledge and expertise! My insurance consultant for many years!
Great to deal with - easy to deal with!
Nice, friendly, and helpful service!
Always responsive to questions and timely with quotes and service! Knowledgeable staff offering wide variety of products and services.
You guys make everything so easy for us. You have fantastic workers there.
You saved me a lot of money, and you are honest.
You check for the best price on our coverage.
Personal service , Matt always responds quickly
Matt is amazing. Not only did he lower my rate significantly, he had continued to provide great service and support community fundraisers for my children's school. Cannot recommend enough!!
We love everything about Langlois Insurance ‼️
You and their office staff are very helpful
Always there to answer my questions.
Matt reassesses my insurance (auto/home) needs annually to make sure I’m getting good coverage at an affordable price.
The Langois Team is always quick to respond to my needs. The have been very helpful to my changing needs and answer my questions right away.
Great service..... They know what I need before I ask them
Nice people, good service and do what is best for the client.
Matt handled everything in a very professional and timely manner which gives one confidence in whom you're doing business with.
I always feel like I am an important client. I like the personal touch. I also like that you are so accessible.
Matt always finds a solution that best suits me
Very timely response
Understanding our needs and working with us to satisfy those needs courteously and promptly.
I like that you have so many companies to choose from. Everyone was very friendly and helpful when you were writing my policies.
Your availability and attention to detail is unlike any other company! When purchasing our home, the team at Langlois helped to ease our fears and worked tirelessly in helping with our purchase. You are always working to better our policies and to make sure we have the best options for our needs! The entire Langlois Agency is so appreciated!
You always treat us like family. You know our names and are very personable with us.
Always there when a question comes up that needs answering. When you go into the office for any reason, the team is courtious and friendly and ready to help you as quickly as possible.
Very efficient. Will help you immediately out of any situation you find yourself in. Answers your questions and quick to return all calls.
It was great working with Matt on my new car insurance. He handled everything quickly with professionalism and accuracy. The pricing was very competitive. Thank you, Matt.
Great upfront service. Close attention to personal needs. Agents work hand in hand with clients.
Always helpful with any questions I have & they always respond promptly.
Friendly and knowledgeable!
Quick, efficient service and good prices.
I know you guys (& gals) will give me great service.
Always quick and accurate. Takes concern in the customers needs first, and finds fair prices for your needs.
Matt Does a great job making sure we are covered properly. I really appreciate that he has us covered properly for life insurance.
The availability, knowledge & availability of all staff are 100%
Always get friendly service and the rates are great.
Matt & Mary found out I was not insured properly and helped me to understand exactly what I had and recommended changes . I am so thankful.
Y'all always are helpful with anything I need!
Very good insurance!
Always available in person whenever I stop by, rate are affordable, great customer service, are the reasons why I have been a long time customer.
Great service also excellent advice!
Great customer service! Also you always have answers to our questions! Thank you
Great, and prompt, customer service.
Great Agency! Awesome customer services! Best prices in the area.
We were paying way too much for our home and auto insurance. Contacted Langlois Insurance Agency and were quickly set up with a new provider at much better rates!
Langlois insurance has given me prompt friendly service for many, many years. They are a top notch agency. You will never go wrong with Matt as your agent. He is honest, extremely knowledgeable, friendly and will always recommend what is best for you.
They are always available to answer questions and search for the best options for me.
I like that I can call you and get a quick response.
Matt was excellent in getting me the right coverage for my needs. Not only was he able to get me coverage for less than I was currently paying but also was able to get me better coverage than my previous company. I would highly recommend to my friends and family.
Friendly, helpful service with every visit or phone call.
We feel you will be there for us if needed. Local business so we can come in and ask questions if needed.
Fast response! Helpful info looking for best prices for us!
You made an intimidating project more understandable and easy to complete. Communication was quick, clear and helpful. Very easy to work with!
Great Agency! Great People!
Very friendly, and very professional.
Mary is GREAT!!!
Fast courteous response to our needs!
Great company --- never had any problems!
Great price for my house insurance.
Helped me when my payment didn’t go through to get it to Pekin!
Quick response to phone calls is very important to us. You and your team are the best!
You and your agents are always friendly and professional. If we have any questions, you do your best to answer them and get back to us if need be. You look for the best insurance to meet our needs and at an affordable cost, especially since we are now seniors on a fixed income.... there are payment options which help us plan and budget what is best for us. We save when we bundle our auto and home insurance. We thank you for all you do.
Responded quickly to help me get my Home Insurance discount when I replaced my roof.
Matt, we are thankful for the time you invested upfront, getting to know our family before searching for the policies that were right for us. You listened to what was important, explained what we may not have understood and patiently waited until we were ready. We are excited to be with a personable and trustworthy agency. Thank you!
You helped get me better rates, that is enough for me. Every time I have to call the office someone is always there to help .
You and your office staff are always very helpful and friendly.
Evaluated my policies and saved me money. Thank you!
Always answer any questions I have and quick response to any thing I need done and always very courteous.
We are very pleased with Langlois Insurance and would be pleased to recommend them to anyone looking for insurance coverage. Willie & Sharon Sills ✌️
When I was going to close on my condo in Oak Forest it was very easy to get proof I had Home Owners insurance at closing
I have not found an insurance company over the years that can match the price & service.
It's easy to get answers to insurance questions and I feel the answers are honest. I never feel pressured on anything. I have looked into other insurance options, but don't feel that I can trust the others I've contacted.
I was very pleased with the explanation of the plans. It was a very easy process no hassles or pressure. Very warm and friendly setting.
You and your staff listen and provide personal service.
I have always been treated in a kind, friendly manner.
Responsive, go out of way to accommodate the customer requests, friendly.
Our family cannot be happier with Matt Langlois. He did a great job for us with our home and auto insurance. In fact, he was able to give us the same coverage for app. half the cost for 3 vehicles that our previous insurer charged for two vehicles. Matt was very easy to work with and cared about or needs, we cannot thank him enough.
Friendly people to deal with. Reasonable insurance costs. Local town business run by local people. Always have time to discuss any questions. Very good with advice when needed. I feel we've had a very good relationship with this office over the years we've dealt with them.
Anytime I need something your staff completes the task in a timely professional manner ,which in turn makes my day easier.
You are very prompt with giving us information and billing regarding our policies and helpful when we need information regarding services.
You been there any time I’ve had a issue or a question
Way Way Way Better service than my old "state" insurance. I was referred in and will make sure my friends switch if I have to drive them.
From the start, all service has been very personable, professional, and courteous. The staff offered choices of insurance coverage to suit my needs and budget. Questions have been answered in real time, with consultation as to what would be best in both the short and long term. It is reassuring to talk to the folks at Langlois; their manner and concern are evident even over the telephone.
When we had a claim with our car insurance, it was taken care of very fast, and the vehicle was fixed right away!
Personal service - you always get a call back from a human being when needed.
Your office resolved a recent issue quickly and professionally which I appreciate greatly.
Best agency I've ever dealt with!
I love the personal attention you give each client when they come in the office.
Personal service and true concern for our insurance needs.
You are very responsive to any request.
Everyone I worked with at Langlois was so kind and happy to help. I would recommend them to anyone!
Through my years of dealing with insurance brokers/agents I have dealt with many, however, not one of them can hold a candle to Matt Langlois and his team - THEY ARE INCREDIBLE!!!
Always very responsive and personalized service.
Everyone at Langlois Insurance Agency is always easy to contact, responds right away, and handles every issue and transaction professionally and quickly. They know us by name and have been wonderful to work with. :)
As long time New Lenox people, its nice to see the familiar faces throughout the years that we have grown and learn to trust. Thanks for the great service and always seem to keep it family first.
Good service on call very helpful
You periodically review my coverage and call me if there are better options or changes need to be made. Your expertise is what I value most though. It shows in your attention to detail when helping me choose coverage options. I know I won’t be surprised when I have to make a claim.
You always know what is the right policies' for us.
I enjoyed my experience with your agency.
In a very dark time for my wife and I , Matt came thru for us with home owners insurance and piece of mind when things were dark and had asked many insurance people for help . Matt was there calmed me down and helped find an insurance company to help us.
The Staff at Langlois Insurance Agency are allows very helpful with explaining the various coverage items to adjusting them as well. I have made several requests for making updates to my vehicle coverage either because we bought a new car to having one put into storage coverage. They have never tried to push to add more coverage, and have worked with me on all my requests my listening to my concerns with great respect.
Always dependable there when ever needed and always working with me on any and all problems that may occur.
GREAT FOLLOW-UP AND CUSTOMER SERVICE.
Always prompt in response to questions. Able to take care of things over the phone.
Service is always great, I can also ask my agent to shop around for better premiums.
We had an ejector pump go out, Langlois Insurance helped to get the clean up people out immediately. Pekin Insurance was quick to process our payments.
Client friendly. Quick responses to questions. Nice people to do business with. -Paul
Langlois Insurance Agency is responsive and easy to work with...
Langlois Insurance is like family:)
Being local and readily available is a huge plus!
My questions are answered quickly and problems solved with satisfaction every time. Thank you for your professionalism and dedication.
Very long established relationship with this organization and family. The service and professionalism is first class. Would recommend in a heartbeat for all types of insurance coverage!
You answer questions promptly and if a problem arrises you are there with sound advise.
Very friendly and informative
Any problem we had was covered promptly.
MATT ALWAYS MAKES ME FEEL LIKE I'M HIS ONLY CUSTOMER, SOMETHING SO SIMPLE AS WHEN I WALK IN THE DOOR HE KNOWS WHO I AM AND CALLS ME BY MY FIRST NAME . NOT MANY BUSINESSES DO THAT ANYMORE.
We were very pleased with the quotes we received for both our home & auto Our agent Kathy was helpful & very pleasant. We had all of our questions answered. The company came highly recommended to us also.
Matt is a great guy, insurance agent. Him & his assistants help me out In many way with my issues. He's honest, he's up front with you. All around great insurance person.
Well, i’ve Been a customer for 29 years, and you’ve always been very friendly and professional.
Great service always quick to respond.
They really work for you and try to find the best insurance for the lowest price. Very helpful all the time.
Personal service..from Matt and his staff
I've been with Matt now for nearly a year, and I could not be happier with the communication, service and information that is provided. I would recommend Matt to anyone!
Prompt responses to our questions & needs. Matt has even made himself available to us after hours when a situation arose that we needed his assistance with.
You are very helpful and answer all our questions!
Very quick response time for what I was looking for, Much appreciated. Great to work with.
The changes to the policy were done correctly and additions were discussed that updated the coverage. Great job and service by Langlois Insurance Agency.
Always responsive in a timely fashion to care for any questions or concerns. Have been with Langlois Insurance for almost 25 years, and do not plan on changing anytime soon.
The staff is friendly and answer any question's you may have.
I like that I get prompt answers to any questions I have. Also you’ve made suggestions that would get me better coverage while saving be money. Thanks for good service.
Matt was very personable and to the point and helpful with my policies.
Very good service and courteous. Knowledgeable and helpful.
We are happy with all claims that we have made with Rockford Insurance. They are easy to work with and pay claims quickly.
Great prices and communication!
Always prompt to answer any questions I have.
Everyone at Langlois insurance A a pleasure to speak to and work with. They go above and beyond for me and my business. I would not use anyone else!!
Langlois Insurance has always been very timely in their response to my inquiries and I feel always have my best interests at heart. Thank you!
You & your staff are always available.
Everybody is extremely friendly and very knowledgeable. I enjoyed my visit!! I would not hesitate to contact you folks IF I had a claim or a problem
Langlois Insurance Agency always keeps the customer as priority one.
Matt is a great insurance agent who takes the time to explain things, and he is prompt in returning calls and messages when we to communicate. We are very pleased with his Matt.
Fantastic service and Matt is outstanding just like his father. He has carried on the tradition extremely well.
Your Staff and you are very friendly and you have also saved us a tremendous amount of money. Thank you.....
Great customer service!!
My current policy through Langlois is the first policy I've had after being removed from my parents and I have had a great experience. They compared insurance companies & found me the best rate. What sticks out to me most is I called frequently in the beginning with questions and everything I asked was thorougly explained. Even after I made a few mistakes they walked me through each process and helped me get everything straight. Would definitely recommend Langlois!
Every time we contacted you for any questions you have responded very quickly and have answered all questions.
Matt, you have always been patient and helpful in explaining my options, especially when I was ready to select a secondary insurance provider to complement Medicare.
Knowledgeable and professional. Easy to explain my needs and receive great feedback.
You know our names and what our needs are. It’s nice to talk to a person and not a machine.
Prompt response to inquiries!
We have had the pleasure of working with Langlois Insurance Agency for many years. Now we live in Fishers, Indiana and continue to depend on them for our insurance needs. We are grateful for their wonderful service.
They are so helpful !!!
Friendly, kind and very informative!
Great company - spelled out exactly what is covered and exactly what I’m being charged for.
Excellent service, always available to answer questions.
I called and talked to Ellen at your New Lenox location. I explained I needed a "Proof of Insurance" card, since I couldn't find my 2018 -2019 card. She emailed it to me within the hour. Great customer service...
Langlois Insurance Agency found me lower rates and were very helpful in making a choice!
Someone always available to answer questions. Quick response for accident issues. Good advice when asked!
I am 100% for a local business. And you always answer any questions I've had.
Knowledgable, friendly, attentive, informative!
The bill was sent with plenty’ of time to get it together and paid out, as my bank does not cover the house insurance from the escrow account. I really appreciate the amount of notice.
When I recently remarried, my husband already had auto and home insurance with another agency, which we continued to use. That agent was very reluctant to talk with me or give me any information about our policies. When I asked them to check if we were entitled to a discount on our homeowners policy due to the new roof we put on our home, they were evasive and didn't want to be bothered. It was clear that we needed a different agency, and Langlois stepped up to the plate. We've been very satisfied with the service we've been given by Langlois, and the gratitude shown for our business.
I have really enjoyed working with the staff at Langlois Insurance and would recommend them to family and friends in the future.
We have been with Langlois Insurance Agency for 30+ years now. They always seem to find the best, affordable insurance with the coverage needed. All the staff are courteous, friendly and helpful. They call us back when they say they would. We are more than satisfied.
Matt added a personal touch to our insurance questions. He was very efficient and also able to meet our needs quickly, and at a great savings. Thank you!
I appreciate your attentive service and feel you have my best interests at heart. Thank you for your help.
You are always willing and ready to answer any question I have!
Never had a problem with your co. I only call to see if I can get better rates. It's an age thing you know!
So far so good, looking forward to a long relationship
When I sold my condo and couldn’t find one I moved and stayed at my daughters. When I called and gave Langlois Insurance Agency my daughters address they were very helpful I now have a condo that will close soon they helped me with my new homeowners insurance --- they are very nice to deal with!
Having transferred to Langlois Insurance from another insurance agency, I haven't had much interaction with the staff but the few times I had a conversation with the team has been positive and very professional.
You always provide the best insurance at best price.
You took the time to talk and listen tome without giving me the "Bums Rush" to get rid of me.
Seemingly, any time I've needed your help or even for quick advice, you're always available. You convey your knowledge (by phone or in person) in such a relaxed way, that I always end up with a sense of lasting understanding on the matter.
You have always been quick to respond to our needs, answer our questions, and put us on the right track! Thank you for being there with good advice!
I have been very satisfied with your Company since the 1980's
Great service great product great people
Twice we had to file claims and both times it was handled quickly and very professionally.
You transferred my new car insurance on the same day! Everyone is always very nice!
Customer service was excellent. Special thank you to Cathy Mikoff, as all my questions were answered in a timely and professional manor.
I always get nervous with Insurance and ask a lot of questions. All of them were answered by your great staff.
The level of concern and care is beyond reproach - have never before dealt with a more professional/ personable group of people!!!
You’re easily accessible when we have concerns or questions
Nice, personal, local business. Any questions or concerns are handled swiftly and pleasantly by staff.
Reasonable prices. Good service.
You are honest, fair and friendly
I had to rearrange some payment information. First, I was recognized by name. That tells me there is a personal connection with your clients. Second, without stating any numbers, my policy information was verified to me and we proceeded to the issue. To me, this exhibits professionalism and efficiency. Lastly, the change I needed to make was done very quickly. And, I received a follow up call! You cannot beat that combination of care and service.
I like the family oriented business aspect, of your business and it is better than dealing with a large company that is impersonal .
Always easy to reach, questions answered right away and the staff is awesome.
Got back to us quickly and friendly
I love that you are in town. You know us personally and always so friendly when we come in to the office.
Very courteous, highly responsive and great service.
Very helpful at explaining things, answering questions and always being friendly!
Very cooperative with my roof claim.
I love knowing my insurance people! If I have a question I can call or stop in and get an answer right away. Your office is always helpful when I stop in to pay by credit card.
The personal touches, staff that knows our names, needs and policies and well as keeping up to date with our insurance needs.
They review our policies periodically and tell us about areas where our coverage isn’t adequate and suggest improvements. They respond very quickly to any inquiry. Nice, helpful people.
Matt would make his dad extremely proud. He took over right where his dad left off with the genuine and kind way he helps everyone. It is the personal and friendly way Langlois insurance works with each customer to help them.
Always there to help when questions arise.
Your service - it is excellent. YOU GUYS DO A GREAT JOB!!!
Nice to do business with. Quick response and friendly!
We have had insurance with Langlois Insurance since we have owned property. Costs are reasonable for product and when claims has to be filed, response was professional and quick.
You are extremely knowledgeable and trustworthy. Of course the service is always top-notch too.
Matt has always responded quickly with our questions over the years and gave us personal attention, and we really appreciated this.
I taught seniors at Providence for 30 years - Matt was one of them. I encouraged them all to be like Beowulf and take the gifts that God gave them and use them to make the world better. Well, because of Matt - I know at least one of them was listening! He uses his knowledge of the complex and ever-changing insurance market and designed a plan that was perfect for me. I have no doubt that he does the same for all his clients.
You guys are all GREAT!
You have always answered any questions I have had, and have answered them very professionally.
Always enjoy working with you.
You always show specific concerns for our insurance needs.
You helped my wife and I when all others turned there back on us and said there is nothing they could do.
Very detailed and understanding of our individual situation. Went over the policy carefully and made sure we got the best price for our home and autos. Thank you for all the time and effort getting us the best coverage possible.
It's great knowing that you are there for my questions and answers.
Competitive rates & great service!
Always very helpful and addresses my personal issues that need attention in any coverage needed.
Always very responsive and easy to work with. They make it very easy to make any needed changes.
I’ve known Matt for 20 years. A great friend and agent. I know I can call him anytime with questions and in an emergency for advice. My family and a few friends have used Langlois Insurance for several years. There quotes are competitive in which I really don’t have to shop around. Additionally, they usually suggest the type of coverage that is best for my properties and my family.
You guys are the best, always there when you need something.
When you say you will call back you do in a timely manner. You are never too busy to take a call from me. If your not available immediately you DO call back. Your office staff is very knowledgeable. If they don’t have an immediate answer to my question they get an answer as quickly as possible.
I really appreciate the care and understanding that the agency has given us. We feel we have gotten all our needs covered!
Consistently providing economical coverage.
I’m very happy Langlois insurance agency!
Always very helpful with any questions I may have with any policy changes or updates.
I like all the personal service.
Matt and his team have always provided great service and very detailed to answers on all my questions and they've always been there. Thanks again for all your help!
Very competitive rate on our home, auto and liability insurance needs. Matt and his staff are always responsive when we have had questions or needed to make changes to our policies. Nice people to work with.
The relationship with the Langlois family has always been important to me and my family. We value and trust the integrity of the past and current members of Langlois Insurance Agency. This relationship started in 1978 and continues today. Without question, I would recommend!
Matt Langlois and his staff were very attentive, responsive and helpful with clearing up a mistake of a claim on my record which ended in a cost savings.
Matt and his staff are very friendly, knowledgable and attentive to my insurance needs. Phone calls are promptly returned and questions are answered completely and honestly. I appreciate their wonderful service! Mary McHugh
We pay attention to what we pay in insurance costs and always look for great service with low prices. Matt and crew were able to do that for us!
We have really great service for our cars and home. We are very happy with Pekin as our insurance company. When it came time to get Part D insurance, naturally we went to Matt, and Pekin had just the product we wanted. It was time critical because the old insurance expired 12-31-17, and I had my final chemo treatment the first week of January. Matt and Pekin came through., and it was a seamless transition.
I like the fact that you are a local company with a helpful staff and you seem to be able to offer options for all my insurance needs. For example, you have two medicare supplement plan options. One is provided by Blue Cross/Blue Shield and the other is provided by Pekin Insurance. Both are fine companies and it"s helpful to compare prices on an annual basis. Car and house insurance has similar comparison options.
As a City of Joliet Zoning board member and being a Business Service Representative for Will County Workforce, I have worked with Langlois Insurance for over 40 years and have never met a more organized and trusted business.
Have made very thing easy for us and always call back or email. Great job. Been with Langlois Insurance Agency for the last 20 years.
You make things very easy for us!
Very fast and attentive to what we needed.
Langlois Insurance has been amazing to work with, Matt gives good advice, and responds with quotes in a timely manner. Great Company to do business with!
Besides being so helpful and helping us get the right coverage at the right price, everyone is also so kind and friendly and willing to help. It's nice to work with people who care about what works best for you and your family.
Your staff explain things very well in the types of insurance that you are looking into!
Great service,very competitive insurance. Had excellant conversations with Matt
I have always felt confident dealing with Langlois Insurance Agency. I feel they do the best job for me. They respond to questions quickly. They make you feel like a person, not just a pay check.
This agency is the best; we always get quotes from all the groups we belong to. They always meet or beat those offers. We have been with the Langlois company a long time! They are the best!
Very knowledgeable and able always to provide us answers to all our insurance needs.
Quick to respond to questions. Very knowledgeable and helpful.
Great friendly service!
You guys are the best!
I would highly recommend Matt Langlois. Very knowledgeable with a high level of professionalism and integrity.
Fast, personal service.
I appreciate that you get back to me promptly when I have questions. I also feel that you care about your clients and offer ways to save us money when better plans become available.
The agency is very accommodating with answering questions or issues we have had regarding our insurance.
Friendly people and good service.
Matt is always so quick to respond!
Your people are always helpful, and seem to be able to satisfy our every need.
You found me the exact policy I was looking for very quickly at a very competitive price.
Friendly, prompt, and knowledgeable about any questions I had!
I like the accessibility of this office. Whenever I've had a concern I got a response quickly. And I usually was able to see Matt the same day.
Always available when we have a question!
You're very helpful on insurance and take care of any of the customer's questions, even if it has nothing to do with insurance!
We’ve used Langlois Insurance for many years now, for auto, home, and health insurances. They’ve always been quick and responsive to our needs and been helpful with any questions we’ve had. We recommend them to anyone!
Thank you for your personal attention, timely responses and finding solutions to problems.
We as clients know you've done your homework well, will go to our aid in all situations and continually re-evaluate our needs. Langlois Insurance Agency remains accessible with a certain comfort level that is reassuring!
Long standing relationship and great prices
We have used Langlois for 2 years now. The personal touch and quick replies are what I like best.
Whenever I have need something the response has been timely and the service is always pleasant. Thank you!
Communication and response has always been great as well as the lower rates vs. previous comparable coverage with State Farm!
Everyone at Langlois Insurance goes the extra mile for complete satisfaction!!
I appreciate your help with my insurance needs and feel your agency has always been very attentive to servicing our relationship. Thank you for your help.
You always look out for your customers needs first.
Love how honest everyone is and extremely helpful in a very timely manner.
When you have people like Ellen Schaefer helping to put out problems. Your agency will be at the top of my list.
Langlois Insurance is top notch! Matt and his staff are prompt, efficient, and always helpful. I highly recommend them.
EASY ACCESS AND FAST RESPONSE.
I was impressed with your response time to my inquiries as to my insurance needs.
Extremely friendly and great price.
Very knowledgeable and timely!
Very friendly and great service , thanks!
Service is amazing!
Langlois insurance is always prompt in answering my questions and getting me the best deal out there.
Quick response to our needs! Always pleasant too.
Although we do not live close to your office, we have no issue whatever with your service. Each time we have called your office or you have called us, we were very happy with your customer relations.
Always available to answer our questions. Great customer service!
Easy to get ahold of Matt and can answer my questions right away
Very easy to work with. And looks for the best deals when it comes to your insurance needs!
Every time I call, no matter what staff member I get, the issue or question is resolved. Great customer service! Keep up the good work!
I was very happy when my homeowners insurance didn’t go up when I had to cancel my car insurance. Thank you!!
Matt listened to what I needed regarding insurance and gave me several options to consider. He was thorough and patient and I left feeling satisfied. I will be checking back with him soon to see if he can get me an even better deal!! :-)
The personable approach that Matt takes makes me feel comfortable with insurance decisions.
Matt and his team are always quick to respond to any questions or needs
Like an agency close to home with local agents
We enjoy the personal service that we receive! It's nice to know that we're not just a number in a filing drawer.
Matt has been our agent for years and he is the best!! We have home, auto and personal insurance through him. He is responsive and helpful with our questions and issues!
It was great working with Sharon! She answered questions quickly and accurately and made sure the whole application process went smoothly. She also got us a great price on our home and auto insurance package.
Langlois Insurance is the most responsive, knowledgeable and customer service oriented firm with which I have ever worked. They care passionately about their customers as evidenced by how quickly they follow-up and resolve issues. With an unparalleled depth of industry and product experience, knowledge and relationships, they recommend and tailor insurance solutions that meet their customers’ exact needs at the right price. I have no need to and never will consider any other firm other than Langlois Insurance.
Our family has worked with Matt for several years. As our family has grown and our insurance needs have changed, Matt has always done a great job of providing a variety of creative solutions. Matt also helped us to quickly and effectively manage the claims process for a large claim resulting from storm damage. I highly recommend Matt and his team.
I love to do business with Langlois insurance because they are honest and will make sure you have enough coverage to adequately protect yourself. I had a flood in my condo last year and in hours Langlois Insurance had a restoration company at my home taking care of all my needs. Langlois insurance is a family business where I know I will always get personal customer service.
When my dad retired from the insurance business last year, I was sad that I would never again have an agent that looked out for my family the way he did. Well, I think we found the next best thing! I received a message today from our current insurance agent and friend, Matt Langlois, who had seen the video of Luke on his new minibike. He just wanted to let me know we will probably want a rider to our coverage for the bike. No worries, Ronald Englert! We found one that looks out for us almost as well as you did!!
I feel lucky that we discovered Langlois insurance. I know I always have the best insurance at the best price because Matt is always looking out for us like a personal friend!
We have always really appreciated how much Langlois Insurance pays attention to our policies and makes certain to get us the best policy at the best price. They make certain that all of our coverage needs are met and that no stone is left unturned.
Ellen, you’re amazing as always. Thank you for taking care of this for us–as you always do!