Testimonials

Great Job Matt!

- Laura G., customer since 2012

Easy to talk to. We trust you.

- Customer since 2016

Great friendly service

- Customer since 2015

Quick response & Friendly service. Appreciate you not cancelling our insurance after our son had an accident after only having his license for 7 days!

- Customer since 2011

Everyone has been so helpful and sympathetic to me through the death of my husband, and more recently, the hit and run event that I experienced a few months ago. I thank everyone at Langlois agency for their professionalism and kindness that they have shown to me during two very difficult times.

- Customer since 2015

Service is good and the people at Langlois will take care of you .

- Customer since 2015

When I had a problem with my auto insurance premium, Mary Jo in their office solved the problem in less than 24 hours. I was amazed and very happy with the speedy solution.

- John D., customer since 2011

Matt took the time to answer all of our questions. Love the personal attention! Thank you!

- Customer since 2020

Excellent service and insurance coverage

- Francis L., customer since 2016

You guys have always been there, when we needed you. You even found us a better rate without us asking to look.

- Customer since 2014

You are always personable and you know me by name. You always have the answers I need and are able to find the policies I want. Thanks

- Heather B., customer since 2011

My questions are always answered and when I call the office I get someone right away. I’ve had claims in the past and everything is handled promptly every time.

- Customer since 2011

Just good working with Langlois Insurance!

- Customer since 2010

Always friendly, and take your customers' concerns seriously.

- Dean L., customer since 2010

Prompt quick service.

- Customer since 2020

Getting back to us right away, answering all our questions, and if we don’t understand, you don’t mind explaining. Thank you. Have a nice day.

- Customer since 2011

This office has always been extremely helpful when I needed something special on my policy for work or lienholder. I've never had to wait for responses and everyone has been respectful and helpful. I've had no problems with this agency in the years I've been using them for insurance.

- Customer since 2018

I feel like I get personalized service, my questions get answered in a timely fashion and the office is convenient to access.

- James W., customer since 2019

Great business to do...easy to work with...redid some of my insurance needs and got us wonderful prices for us!

- David G., customer since 2010

I've been with you guys for quite a long time now, and I've always had excellent service. A few years ago, my premium went up quite a bit for no reason. I came in the office, and it was explained to me that some insurance companies will do that occasionally. You signed me up with a different company (at my old rate), and everything has been great since. Great service.

- Brian S., customer since 2011

Mary Jo was very fast in getting our quotes to us! We saved half on our car insurance! We are able to get out home, auto and umbrella insurance at a great price. Mary jo was prompt with answers to any questions that we had. Thank you for such great service!!

- Starline D., customer since 2020

Took care of problems promptly and professionally

- Mike G., customer since 2011

Mary Jo was great. She helped find information on the vacation property we purchased to get us the right insurance at the right price. She answered a myriad of calls and questions from us. I wouldn't hesitate to use Langlois Insurance again.

- Customer since 2020

Friendly, personable service!

- Customer since 2010

Matt Langlois was honest and upfront with us.

- Nancy D., customer since 2019

Responsive to any concerns and they're always looking to minimize my costs.

- Alan H., customer since 2010

Langlois Insurance Agency always answers all of my questions and puts my mind at ease.

- Customer since 2020

I appreciate the thoughtfulness of all the people in your office ..a couple of years ago somehow the payment I made didn't get registered..your staff took care of it immediately...in less than 30 minutes they had everything taken care of with Pekin.

- Customer since 2011

You came through when I needed you.

- Customer since 2019

Everyone I've dealt with at Langlois has been super helpful and friendly.

- Customer since 2019

Follow up and explanations were great.

- Mark E., customer since 2020

When I was hit from behind you made the repair process very easy. Everything was handled professionally and quickly.

- Lawrence S., customer since 2017

The office staff (I believe it was Mary Jo) and Matt were both very helpful. My questions were answered, and then an appointment was scheduled for the next day. I was informed how to go about placing a claim and what my options were. I left the office confident that my insurance needs were being met.

- Jan K., customer since 2011

I was told my insurance rates were high during a refinance, so I began shopping multiple companies/brokers including Langlois. Mary Jo was incredibly helpful and patient in explaining the process and answering any questions I had. Initially, I found a slightly lower rate with another company and informed Mary Jo I’d be going with that other company. She offered to look over the policies for me even after being told I wasn’t choosing Langlois. She actually found out that this other company wasn’t covering my sump pump even though they claimed they were. Needless to say, I cancelled and signed up through her with a plan that met my needs and actually had much better coverage overall. HIGHLY recommend contacting Mary Jo at Langlois to evaluate your insurance needs!

- Samantha H., customer since 2020

We love the communication from Mary Jo & Langlois Insurance! The entire staff was very friendly! Switching to Langlois saved us a nice amount of money as well!

- James S., customer since 2020

I appreciate that the office is right in town, the people I've dealt with are very nice and the price I pay for car and renters insurance are decent.

- Customer since 2019

I really really like talking to a REAL person when I have a question regarding my insurance AND you are in my town, county, state.

- Customer since 2017

You saved me money and your service was excellent

- Alan G., customer since 2020

I feel that I get personalized service. Matt and his team connect to me and keep me up on things I need to know and don't "pester" me with ads, promotions for unrelated things, or try to sell me things I don't need. Straightforward, local business!

- Janis N., customer since 2018

We have been with Langlois for many years. My wife and couldn't be happier with the service received.

- Ceasar A., customer since 2011

Whoever answers the is always cordial! Thanks.

- Customer since 2010

I haven’t had any issues that I needed help with but if I did I feel confident that Matt would be there for me. Sincerely Rosann

- Rosann M., customer since 2011

We are so very pleased with Langlois insurance. We have recently switched agencies and couldn't be happier! The customer service is wonderful. You will never wait for a return call. Always pleasant to talk with and quick to answer all questions and concerns. We have commercial properties as well and very competitive on pricing and helped us make sound decisions on how to insure us properly. We feel extremely confident in Matt's experience and MaryJo has been amazing to work with. We highly recommend Langlois Insurance agency.

- Customer since 2020

Matt and team do a great job understanding our needs and their responsiveness is amazing!

- Dan B., customer since 2015

Matt and his staff were very quick to return calls and make sure everything was in order that we needed.

- Jennifer R., customer since 2019

Nice people to work with!

- David T., customer since 2020

You were able to match our insurance needs and save us a TON of money!! Mary S. was great from start to finish!! They whole experience was quick, easy and stress-free. So happy we made the switch! Thank you!!

- Customer since 2020

You listened and responded.

- Lois K., customer since 2011

Reasonable contact time, great customer service, addressing all my concerns, walking me through the process.

- Christie S., customer since 2020

You have provided personalized service for decades. We always know we will get a quick and honest response to any inquiry.

- Customer since 2010

Questions answered promptly, understandibly --- and in language I understand.

- Robert C., customer since 2020

Langlois has been very proactive and responsive to our business needs.

- John P., customer since 2019

The few times I've called the office, the people answering my questions or concerns have been extremely helpful and friendly. I've always had quick responses to anything I needed an answer to.

- Judy V., customer since 2010

You offer great service through your staff.

- Customer since 2016

The question is, can I list what you do wrong!! ABSOLUTELY NOTHING!!!! Love my Langlois Family ❤❤

- Colleen O., customer since 2018

We are happy with your customer service and the availability of insurance options.

- Customer since 2010

I feel your rates are competitive with offers I occasionally receive through the mail. I like to deal with local businesses when possible. I like that I can stop in anytime to discuss concerns about my coverage and speak face to face (or mask to mask as the case may be). Thank you, Bill Reyelts

- William R., customer since 2011

Good Service

- Walter G., customer since 2015

Matt and his associates worked diligently to find good coverage at an affordable rate to suit our needs and budget. The pros and cons were presented, which made the decision making easier. It’s the “personal touch” that makes a difference.

- Wayne M., customer since 2011

Any time when I need help I get a live person on the phone line to solve my problem.

- Urmila D., customer since 2011

I appreciate the attention to detail and the courteous way that I am always treated by everyone at Langlois Insurance, whether is is Matt himself or and of the people in the office. Kudos to one and all.

- Tim P., customer since 2017

Langlois Insurance Agency helped to find a different insurance when our previous insurance rates went crazy high!

- Customer since 2011

I always get a timely response to any questions.

- Customer since 2012

Great customer service. Steered me in the right direction for setting up roadside assistance. In addition, I was recommended changes to update my policy. Very friendly and helpful.

- Tara C., customer since 2010

Great company that I hope to do business with for a long time. Thanks for all that you do. We seem to be part of a family and not just a number. Stay safe.

- Scott J., customer since 2013

Mary was my contact when I was helping my son get his first house insurance quote. She did a great job, responded quickly, explained things and found out things like age of home, which we could not find from the sale documents, by working more and getting it done. When it can time for my home and car renewal, she did a great job recommending a carrier I had never heard of and explained the pluses of a local company, better customer care, claim response, etc. Even during the Covid mess, she was on top of it. Good job

- Customer since 2020

Always willing to help with any kind of question.

- John K., customer since 2016

Good service

- Amparo L., customer since 2019

Langlois Insurance Agency proved invaluable in securing insurance protection for our family. At a time when we needed it most. We were insured with a company for over 10 years that claimed to act "Like a "Good Neighbor". Sadly, their actions proved quite the opposite. Thankfully, Mary Salla answered the phone when we called. From the very start of our conversation, Mary learned our concerns, what was important to us and became our advocate. She solved our problem. The attention to detail and follow up from her and the Langlois Agency has been excellent. We look forward to a long relationship with Mary because we trust her and know she will always have our best interests at heart.

- James E., customer since 2020

Kind and prompt service.

- Jose M., customer since 2018

Your very personal service and quick response to our needs makes doing business a pleasure.

- Richard C., customer since 2011

Your agency is a wonderful caring place to do business and we appreciate you.

- Customer since 2011

Every thing was great

- Customer since 2011

Great customer service

- Zipporah J., customer since 2020

I like that each year your agents try to find a lower rates with the same coverage for both home and auto insurances. This is very important to me as I'm on a fixed retirement income.

- Customer since 2016

Personal service. I have called and spoke directly to Matt on several occasions when I needed clarification or guidance.

- Customer since 2011

Fast, friendly and efficient service. You can't ask for much more than that.

- John G., customer since 2019

Your agency pays attention to the details.

- Randall L., customer since 2010

Langlois Insurance is always professional and friendly. Questions are answered quite fast. Matt and his staff always now the answers to my questions.

- Rajiv S., customer since 2010

They always were able to handle any issues that came up. So efficient and friendly too!

- Nancy J., customer since 2010

You are always extremely timely and responsive to our insurance questions and needs.

- Customer since 2014

Very helpful and patient and polite.

- Customer since 2015

The people are nice and answer any questions you may have.

- Customer since 2015

Langlois Insurance is always ready to work with us for the best coverage at affordable prices

- Customer since 2011

Very personal service!!

- John W., customer since 2011

Very professional office staff.

- Customer since 2018

Matt is always very responsive and extremely knowledgeable. He truly cares about his clients .

- Jillian M., customer since 2010

Whenever I've called, I have always got an immediate response to my concerns in a very friendly and professional manner

- Customer since 2016

Matt Langlois at the Langlois Insurance Agency is my agent. He's was very helpful in finding me an insurance company for my home and auto. He's very thorough and accommodating. He recommended an insurance company that is far superior than what I currently have with affordable premiums. If one is looking to change their insurance companies, I would certainly not hesitate to contact him for advice and recommendations. Lottie Cocanig

- Lottie C., customer since 2020

Very knowledgable Very good and personal

- Customer since 2016

I was very impressed with Mary Jo. She took all of our insurance needs into consideration. She was available whenever I had a question as she knew I was nervous changing carriers. I was with my old carrier for 30 years so I was very anxious about the process. I look forward to creating a relationship with Langlois Insurance Agency. Thank you

- Gerald M., customer since 2020

Always easy to work with and polite.

- Customer since 2013

Friendly knowledgeable service

- Customer since 2010

Always available any time.

- Harry P., customer since 2010

When ever I have an issue or question and stop by or call everyone is very friendly and helpful. I never feel rushed or like I’m getting the run around. You always treat me like a neighbor.

- Customer since 2011

Smooth transition during the unusual circumstances due to pandemic - servicing my auto needs was seamless - thanks!

- Customer since 2017

All questions answered promptly. Great service!

- Customer since 2017

I’ve never had any problems with this Agency. Highly recommended!

- Customer since 2010

Your company does a great job getting the best prices for your clients and we appreciate it. It’s also nice to be able to call and talk to someone right away and not have to go through phone prompts to speak to an actual person.

- Customer since 2016

Great personnel service!

- Customer since 2016

I am impressed by the really personal attention that you give to me as a client!

- Patrick L., customer since 2016

Langlois Insurance has always done the best for us and we couldn't be happier with Matt and his staff.

- William B., customer since 2011

We appreciate that you, independently, without us inquiring, contacted us with a better cost for our homeowners and auto insurance. Your staff has always been very friendly, knowledgeable and professional.

- Bruce S., customer since 2016

I have been with Langlois Insurance for over 25 years and they have always been very helpful. I would always recommend this company.

- Debra S., customer since 2011

Always quick to respond to any questions or add drivers to our policy. It's a pleasure doing business with everyone in your office!

- Customer since 2012

Very friendly always answers any questions, fair priced and very informative. Even if sometimes my questions have nothing too do with insurance!

- Customer since 2015

Your agency is always keeping us informed and up to date on changes going on. We appreciate that! Keep up the GREAT work.

- David D., customer since 2011

Always a prompt response with clear answers - very confident that things are being handled as needed.

- Customer since 2016

Best Insurance Agency around! Seriously the best in customer service!!!

- Customer since 2011

Everybody has always been very pleasant and also knowledgeable.

- Brian S., customer since 2011

I've been a Langlois customer for many many years. Matt's Dad was my agent. I've always felt that I get the best advice & service from Langlois Ins. Co. They somehow remember me even though I don't call often. The staff is very personable & helpful. I have nothing but goods things to say about Langlois Ins. Co.

- Elizabeth P., customer since 2010

Great services. Friendly people!

- Pete P., customer since 2020

You always respond in a timely fashion. Your service is the difference maker when I have contacted you.

- Bill M., customer since 2016

You never act like my stupid questions are stupid at all.

- Customer since 2016

Very quick response to every question asked. Handled claims very quickly and easily. Excellent advice on insurance matters

- Alan H., customer since 2010

Very informative and answered all of my questions and gave me good advice

- Customer since 2020

Great team, great service!

- Customer since 2019

Great service and competitive pricing!

- Thomas P., customer since 2020

You handled my claim very professionally and in a very caring and timely manner. Your staff is great!

- Customer since 2019

I feel like the process to get everything set up was painless and easy and I loved how Matt helped to assure me that my coverages and options were all the right thing for us!

- Customer since 2019

Matt at Langlois Insurance explained everything thoroughly and immediately sought extra information from Pekin Insurance Co. to satisfy every question I asked. I obtained from Pekin a whole life insurance policy that has a long term care rider and would suggest other seniors look into such insurance. I live in Indiana, and Langlois happily writes policies in my state.

- Customer since 2019

Great customer service

- Agustin C., customer since 2015

Mary Jo was very friendly and efficient in providing us with quotes for our home and autos and following up with us for questions. We were able to save a great deal of money by contacting Langlois for our insurance needs.

- James S., customer since 2020

Personal service, caring attitude. You really listened to our needs and met them. Saved us hundreds of dollars over what we were paying. Your service was quick and we are very satisfied with the outcome.

- Customer since 2019

Always been happy with your help and expertise

- Todd F., customer since 2016

Matt took time to explain all of my options. I never felt rushed. Overall great experience.

- John C., customer since 2020

Everyone in the office is great.

- Emma J., customer since 2019

Your agency is very prompt and are always there to answer any questions that i may have. I thank you for your service.

- Customer since 2011

Good service and prices!

- William K., customer since 2019

Maryjo has wonderful attention to detail.

- Customer since 2020

Everyone at this agency has been so helpful

- Robin T., customer since 2018

Assisted my daughter with information on flood insurance during the purchase of a home. Thank You!

- Customer since 2016

You helped me to set up automatic pay. This way my payment was always on time.

- Rosann M., customer since 2011

I had a question regarding my billing, and within 24 hours I had my answer, personally from my agent Matt.

- Customer since 2017

Great customer service. Always easy to get ahold of and questions answered promptly.

- Customer since 2018

Mary Jo was awesome in handling our business insurance quote.

- Nick G., customer since 2019

Excellent customer service!

- John D., customer since 2017

Your agency keeps me updated on my insurance needed.

- Customer since 2010

Friendly customer service.

- Customer since 2019

Matt reviewed my current life insurance plan and was able to get me more insurance at no extra cost.

- Customer since 2011

Great communications!

- John P., customer since 2019

I've had NO problems with Langlois insurance. The people I've interacted with at the agency are always extremely helpful and friendly

- Judy V., customer since 2010

Langlois and New Lenox go hand in hand. Always honest and always tries their best to do their best.

- Scott J., customer since 2013

Small town local service is best!

- Customer since 2016

I had to cancel my homeowners policy and change to a renter's policy. It went very smooth, absolutely no problems. I believe it was Sally who handled the transactions.

- Customer since 2011

You are always helpful in finding the services we need. You helped us find property insurance for a townhouse we bought and have bundled our auto and homeowners insurance to save us money.

- Customer since 2010

Every time I call Langlois Insurance, I am greeted by name. Suggestions for coverage are usually given politely and not "pushy." I appreciate the personal touch.

- Wayne M., customer since 2011

Great customer service. Thank you!

- Tony O., customer since 2015

Langlois Insurance always respond to questions promptly.

- Customer since 2015

Always pleasant and very helpful and always looking out for my best interests.

- Tim P., customer since 2017

LANGLOIS INSURANCE AGENCY IS THE BEST

- Steve D., customer since 2012

Whenever I called with a question you always got back to me right away. Also I was not talking to a recording which is always appreciated.

- Customer since 2016

Good service!

- Customer since 2016

Matt is always willing to discuss any insurance question.

- Customer since 2016

Very personable and very reliable. Can always count on Matt and the team at Langlois Insurance.

- Robert K., customer since 2011

You have always answered any questions very thoroughly and professionally. We are proud to be clients of Langlois Insurance.

- Robert F., customer since 2011

Pleasant and prompt service.

- Jose M., customer since 2018

When I had my troubles with getting insurance you were there , thank the lord we had the money to pay the higher rate that you asked for to start and you said give it some time and the rate would go down it did you are a man of your word

- Robert I., customer since 2016

It's always nice to know that when you call with questions someone is always there to answer them. There personnel are very helpful and are pleasant to speak to. I find that there recommendations for different insurances meet all my needs and if not, they are very willing to provide suggestion so I can make the best decisions. Keep up the great work!

- Customer since 2016

YOUR'E THERE WHEN I NEED YOU! THANK YOU!

- Raymond B., customer since 2011

Mary Jo was tremendously helpful to me recently, in regard to a billing issue that I had.

- Customer since 2011

I appreciate it that once the policy is sold you continue to be there for the client. All questions are answered promptly and any help needed is offered at any time.

- Raymond G., customer since 2010

Quick and friendly response to any questions or problems I have.

- Customer since 2013

Always great service!!

- Rajiv S., customer since 2010

Efficient/responsive service. Listened well.

- Patrick H., customer since 2015

Home visit. Was thorough and answered all questions.

- Michelle L., customer since 2011

The professionalism, speed and dedication to helping with customers needs is superb!!!

- James C., customer since 2011

Having great feelings for your father, I knew I would be in good hands with you and your agency. Thus it was done. You have put together a great business with great team members.

- Michael W., customer since 2011

The office was friendly, efficient and professional.

- Jeri S., customer since 2018

I've always felt like you value my opinions. You take time to listen to my questions and give me quick service.

- Debra S., customer since 2011

Matt is very personable and always wanting to help.

- Jillian M., customer since 2010

Your staff is always helpful and friendly - always understanding of our personal needs and desires..

- Customer since 2011

Everytime I call your office, the response is fast and knowledgeable

- Deborah F., customer since 2016

Great people to have working for you. They are always available and will go the extra mile to make things better for you.

- Harry P., customer since 2010

Langlois Insurance keeps it easy, show us options, makes sure the carrier is reliable (solvent and not a history of denying claims), and reasonably priced.

- Customer since 2013

I like that your office is available to stop in and ask a question if I have one.

- Customer since 2015

Very knowledgeable and responsive.

- Greg S., customer since 2011

Mary found me a quote in the same day and was very helpful is answering all my questions and setting everything up. I wish I would have called earlier.

- Customer since 2019

Matt is the best insurance agent, he listens to what you need and is knowledgeable about his industry. He will find insurance to fit your needs. Whenever I have had a question he is quick to respond.

- Thomas P., customer since 2015

Great Work Ethic - and Matt works hard to help all the customers.

- Customer since 2010

Langlois Insurance Agency is always responsive to our questions.

- Customer since 2014

Matt and his staff are a great group to work with. I highly recommend Langlois Insurance Agency.

- William B., customer since 2011

Love the personal service.

- Steve K., customer since 2018

We thank you for looking out for us and finding a better rate for our insurance. You saved us hundreds of dollars.

- Bruce S., customer since 2016

Take the time to explain things. Friendly return phone calls, very helpful. Have a nice day.

- Customer since 2011

Great price. Good servive.

- Customer since 2016

MaryJO was Great to work with and not a pushy salesperson. The signing over the computer e=sign or what ever it's called is is fantastic. I was also happy with the price.

- Joseph M., customer since 2020

In a word, great follow-up.

- Denis A., customer since 2011

Ready with answers when I have questions.

- Customer since 2010

Very nice people and a fair price for home owners and auto insurance!

- Customer since 2015

Everyone is very prompt at getting back with information or questions that I may have.

- Customer since 2012

With a million other things going on with a bay family, I don’t worry about my insurance coverage or cost. Matt and his team have our backs on that. I have referred many friends and family to him.

- Customer since 2016

Affordable and always available to answer any questions. Staff is courteous and very pleasant.

- Crystal S., customer since 2011

Always very attentive and answers come quickly.

- Customer since 2016

BEST insurance company ever! Great prices and wonderful people to work with. Highly recommend!

- Customer since 2011

Your staff is always helpful when I call in for something.

- Customer since 2011

Matt is a very kind and knowledgeable individual. Each time working with him is like dealing with a close friend.

- Customer since 2011

5 stars, a great company to do business with.

- Arthur S., customer since 2010

Love Toni, she is great! The rates are great!

- Kari J., customer since 2019

Mary was very knowledgeable, spent a lot of time to get me the proper coverage for home & auto. I am a new customer.

- Ronald W., customer since 2018

Very friendly personal service.

- William C., customer since 2013

Toni was great to work with as we quoted several new policies. She was very thorough in answering all of my questions and in the end my family is saving $900/year vs. our previous insurer (AmFam).

- James S., customer since 2019

Everyone is very helpful and makes sure any problems get resolved.

- Customer since 2010

I loved having Matt help me understand my policies a little better and we found the right mix of coverage for the price!

- Aaron F., customer since 2019

Thank you for all of your communication to make decisions in a timely manner.

- Customer since 2019

The Langlois Ins. Co. whenever I call they speak to me as if they have known me forever. It makes me feel like they are working with me. I have always recommended them. I would not look for any other Ins. Co.

- Customer since 2011

The people at Langlois are very friendly, really nice, and very helpful. We were looking to find a new insurance agent, and Langlois seemed to be a good fit. We were very happy to have found them and done business with them. Our insurance premiums are lower and we still have great coverage.

- Customer since 2019

Timely responses, good overall service.

- Customer since 2016

It's nice to be treated like an individual, not just someone opening their wallet! Thank's again Matt!!

- Kevin O., customer since 2019

Helpful every time I call, the question is answered quick and correctly.

- Customer since 2017

Friendly service, good price from good company and good, quick communication.

- William K., customer since 2019

Friendly local agent responsive to my needs

- Customer since 2016

Mary was both efficient, and timely at doing her job. On top of answering questions, she reassured me with any and all uncertainties through what was a new process for me.

- Rebecca G., customer since 2019

You and your team are always there for us if we have a question, especially when/if we can save on the premium.

- Customer since 2010

I am so glad I reached out to Matt Langlois for Home and Auto. He made the transition seamless for us.

- Customer since 2019

Matt and his staff are very friendly. I have never had a problem but I am sure if I did they would be right there to help me.

- Rosann M., customer since 2011

Whenever I have called with a question, it has been answered helpfully and promptly.

- Customer since 2011

You were very helpful when selecting the exact insurance I wanted on the house at an affordable price. You were always there will and happy to help and explain everything every step of the way..

- Helen P., customer since 2016

Friendly people

- Customer since 2018

Good customer service.

- Eugene M., customer since 2016

Very good Agency, Returns phone calls lighting fast, Great rates, Very Very nice Office, over all Great People.

- Stephen K., customer since 2017

I’ve had Langlois for my auto and home insurance for a while and have never had a problem!

- Customer since 2016

These people are there to help anyway that they can; can’t beat their pricing.

- Dale Y., customer since 2017

Before going to Langlois Insurance, I thought all insurance companies were the same. A year ago, Matt and his team were able to find full coverage insurance for a lower cost than what I had been previously. Since then, whenever I had questions on my policy, they provided quick, courteous, same-day help. Exactly what I would look for in an insurance company and the only one I have ever recommended to friends and family. 10/10

- Mike D., customer since 2018

The question I needed an answer to was handled quickly, efficiently & by very friendly people, as always.

- Judy V., customer since 2010

Matt, As you are aware I have already referred my brother, and why? I will tell you. I was happy the moment I walked in the office door the very first time I visited Langlois Insurance, everyone was so very nice and helpful. I had an issue with a very old vin# and I was not told to come back, or you would call me, it was handled right there in person personally by your staff. That is not something you see anymore. I think Langlois Insurance is an amazing agent. It is the best for what ever your insurance needs are.

- Colleen O., customer since 2018

Everything! You are great. I have been with you since 1985.

- Customer since 2010

I have had the occasion to call twice over the years and I always got an answer and an explanation I could understand.

- Customer since 2011

I have always been treated well by whichever employee I spoke to.

- Customer since 2010

Attentive, followup, knowledgeable, competitive. Good people who always look to find the best rates.

- Donald E., customer since 2010

Came in with a towing bill. Lady working there took all the information so don't worry about it and two weeks later I got my check. Couldn't ask for better service.

- Dennis D., customer since 2011

Prompt and thorough professional service.

- Customer since 2016

Always had good customer services and all claims handled in a timely matter.

- John U., customer since 2010

I was in your office some months ago and I was very impressed by the friendliness of your Staff. The office ornaments were really beautiful too!

- Customer since 2016

You have taken care of everything I’ve needed in a professional manner in its completion, everything. Thank you all for that !

- William R., customer since 2016

Great group of people who are interested in your insurance needs, quick to respond to questions and/or concerns.

- Customer since 2010

You always keep us up to date, send notices timely and look for any reductions in our rates based on bundling, senior status and changes in vehicle usage and age.

- Customer since 2010

Very responsive staff.

- Customer since 2017

Friendly staff, local business, close by makes for better communication, very helpful in answering questions. competitive rates, Like home town businesses used to be!

- William R., customer since 2011

Friendly, honest, competent

- William F., customer since 2011

You are always there when I need you. Also, you get 1 on 1 personal attention - not some type of large agency where you get a different person every time you call. Thanks Matt!

- Marty T., customer since 2010

Mary is awesome!!!

- Stacey G., customer since 2018

We feel we have an insurance agent that we can call anytime we have questions. Always a prompt response. Thank you!

- Tony O., customer since 2015

You took care of my exact need without trying to oversell me additional products.

- Tim P., customer since 2017

We always receive helpful and prompt service from your office.

- Customer since 2016

Always takes your time with the customer.

- Customer since 2016

Matt is always there when we need him!!!

- Customer since 2011

Very Professional and helped us make the right insurances choices

- Customer since 2010

You were very helpful whenever I had a question and always returned my calls quickly. Also everyone there very friendly.

- Shirley H., customer since 2016

The best customer service in the industry.

- Steve D., customer since 2012

Always great to work with and we know they do their best to give the best rates they can. We have lived in New Lenox since 1975, and its nice to work with a company that has been part of New Lenox for a long time as well. Thanks for all the great service over the years.

- Scott J., customer since 2013

Very cooperative regarding claims

- Steven Y., customer since 2016

Matt’s always quick to respond and answer any of our questions making things quick and easy for us!!

- Scott F., customer since 2010

Always attentive to our needs.

- Customer since 2011

Have been with Langlois Insurance for over a decade and would never use anyone else. Would recommend to anyone.

- Robert K., customer since 2011

We trust you and know that we can always ask questions and get honest answers.

- Customer since 2011

Fulfilled all of our requests to our utmost satisfaction!

- Customer since 2011

You guys helped when I thought I had no were to turn. Really appreciate it.

- Customer since 2016

Always quick responses to my needs.

- Raymond V., customer since 2010

My agent and his staff are there for me 7 days a week. They are always very prompt in getting back to me and addressing my needs.

- Customer since 2010

Immediate attention to questions. Thank you!

- Nikesh M., customer since 2013

I always receive an immediate response to any question I may have from Matt or his staff. If research is needed I get a quick call back.

- Nancy B., customer since 2011

My wife had been a long time customer of Langlois. When she recently passed your staff made me feel like I was part of a family the attention I was given was courteous and friendly they went above and beyond to share their condolences and made my insurance transfer effortless and expedient.

- James C., customer since 2011

You have been with us through several problems and resolved them to our great satisfaction.

- Leslie L., customer since 2010

No matter what the issue or question I always receive a prompt response and feel my needs are important and met to my satisfaction. Great company and individuals to work with. I highly recommend.

- Customer since 2010

Everyone in the office was so kind & helpful. Answers all our questions. Very pleasant to speak with you all.

- Customer since 2018

Excellent knowledge and expertise! My insurance consultant for many years!

- Michael T., customer since 2011

Great to deal with - easy to deal with!

- Michael F., customer since 2015

Nice, friendly, and helpful service!

- William W., customer since 2010

Always responsive to questions and timely with quotes and service! Knowledgeable staff offering wide variety of products and services.

- Lawrence Z., customer since 2010

You guys make everything so easy for us. You have fantastic workers there.

- Customer since 2011

You saved me a lot of money, and you are honest.

- Lance F., customer since 2016

You check for the best price on our coverage.

- Customer since 2011

Personal service , Matt always responds quickly

- Linda H., customer since 2017

Matt is amazing. Not only did he lower my rate significantly, he had continued to provide great service and support community fundraisers for my children's school. Cannot recommend enough!!

- Lisa O., customer since 2017

We love everything about Langlois Insurance ‼️

- Margaret D., customer since 2011

You and their office staff are very helpful

- Larry B., customer since 2010

Always there to answer my questions.

- Kirk B., customer since 2017

Matt reassesses my insurance (auto/home) needs annually to make sure I’m getting good coverage at an affordable price.

- Kathleen R., customer since 2013

The Langois Team is always quick to respond to my needs. The have been very helpful to my changing needs and answer my questions right away.

- Customer since 2016

Great service..... They know what I need before I ask them

- Steve K., customer since 2018

Nice people, good service and do what is best for the client.

- Customer since 2015

Matt handled everything in a very professional and timely manner which gives one confidence in whom you're doing business with.

- Customer since 2018

I always feel like I am an important client. I like the personal touch. I also like that you are so accessible.

- Jillian M., customer since 2010

Matt always finds a solution that best suits me

- Jessica V., customer since 2012

Very timely response

- John W., customer since 2011

Understanding our needs and working with us to satisfy those needs courteously and promptly.

- Customer since 2011

I like that you have so many companies to choose from. Everyone was very friendly and helpful when you were writing my policies.

- Customer since 2018

Your availability and attention to detail is unlike any other company! When purchasing our home, the team at Langlois helped to ease our fears and worked tirelessly in helping with our purchase. You are always working to better our policies and to make sure we have the best options for our needs! The entire Langlois Agency is so appreciated!

- Jason T., customer since 2016

You always treat us like family. You know our names and are very personable with us.

- Customer since 2011

Always there when a question comes up that needs answering. When you go into the office for any reason, the team is courtious and friendly and ready to help you as quickly as possible.

- Customer since 2011

Very efficient. Will help you immediately out of any situation you find yourself in. Answers your questions and quick to return all calls.

- Harry P., customer since 2010

It was great working with Matt on my new car insurance. He handled everything quickly with professionalism and accuracy. The pricing was very competitive. Thank you, Matt.

- Customer since 2017

Great upfront service. Close attention to personal needs. Agents work hand in hand with clients.

- Customer since 2010

Always helpful with any questions I have & they always respond promptly.

- Heather S., customer since 2011

Friendly and knowledgeable!

- Customer since 2016

Quick, efficient service and good prices.

- Bob M., customer since 2016

I know you guys (& gals) will give me great service.

- Patrick L., customer since 2016

Always quick and accurate. Takes concern in the customers needs first, and finds fair prices for your needs.

- Dean L., customer since 2010

Matt Does a great job making sure we are covered properly. I really appreciate that he has us covered properly for life insurance.

- Customer since 2015

The availability, knowledge & availability of all staff are 100%

- Customer since 2011

Always get friendly service and the rates are great.

- Tina M., customer since 2018

Matt & Mary found out I was not insured properly and helped me to understand exactly what I had and recommended changes . I am so thankful.

- Customer since 2019

Y'all always are helpful with anything I need!

- Deanna B., customer since 2016

Very good insurance!

- Deborah G., customer since 2015

Always available in person whenever I stop by, rate are affordable, great customer service, are the reasons why I have been a long time customer.

- Crystal S., customer since 2011

Great service also excellent advice!

- Customer since 2016

Great customer service! Also you always have answers to our questions! Thank you

- David D., customer since 2011

Great, and prompt, customer service.

- Customer since 2016

Great Agency! Awesome customer services! Best prices in the area.

- Customer since 2011

We were paying way too much for our home and auto insurance. Contacted Langlois Insurance Agency and were quickly set up with a new provider at much better rates!

- Customer since 2017

Langlois insurance has given me prompt friendly service for many, many years. They are a top notch agency. You will never go wrong with Matt as your agent. He is honest, extremely knowledgeable, friendly and will always recommend what is best for you.

- Catherine L., customer since 2010

They are always available to answer questions and search for the best options for me.

- Customer since 2013

I like that I can call you and get a quick response.

- Bill M., customer since 2016

Matt was excellent in getting me the right coverage for my needs. Not only was he able to get me coverage for less than I was currently paying but also was able to get me better coverage than my previous company. I would highly recommend to my friends and family.

- Steve M., customer since 2019

Friendly, helpful service with every visit or phone call.

- Arthur S., customer since 2010

We feel you will be there for us if needed. Local business so we can come in and ask questions if needed.

- Customer since 2011

Fast response! Helpful info looking for best prices for us!

- Alan H., customer since 2010

You made an intimidating project more understandable and easy to complete. Communication was quick, clear and helpful. Very easy to work with!

- Katie S., customer since 2018

Great Agency! Great People!

- Customer since 2018

Very friendly, and very professional.

- Customer since 2019

Mary is GREAT!!!

- Customer since 2019

Very helpful!

- Pamela F., customer since 2010

Fast courteous response to our needs!

- Lawrence S., customer since 2017

Great company --- never had any problems!

- Linda Z., customer since 2020

Great price for my house insurance.

- Customer since 2016

Helped me when my payment didn’t go through to get it to Pekin!

- Kandy R., customer since 2017

Quick response to phone calls is very important to us. You and your team are the best!

- Mark H., customer since 2010

You and your agents are always friendly and professional. If we have any questions, you do your best to answer them and get back to us if need be. You look for the best insurance to meet our needs and at an affordable cost, especially since we are now seniors on a fixed income.... there are payment options which help us plan and budget what is best for us. We save when we bundle our auto and home insurance. We thank you for all you do.

- Customer since 2010

Responded quickly to help me get my Home Insurance discount when I replaced my roof.

- Customer since 2016

Matt, we are thankful for the time you invested upfront, getting to know our family before searching for the policies that were right for us. You listened to what was important, explained what we may not have understood and patiently waited until we were ready. We are excited to be with a personable and trustworthy agency. Thank you!

- Erin B., customer since 2018

You helped get me better rates, that is enough for me. Every time I have to call the office someone is always there to help .

- Customer since 2010

You and your office staff are always very helpful and friendly.

- Rosann M., customer since 2011

Evaluated my policies and saved me money. Thank you!

- Customer since 2011

Always answer any questions I have and quick response to any thing I need done and always very courteous.

- Customer since 2011

We are very pleased with Langlois Insurance and would be pleased to recommend them to anyone looking for insurance coverage. Willie & Sharon Sills ✌️

- Sharon S., customer since 2015

When I was going to close on my condo in Oak Forest it was very easy to get proof I had Home Owners insurance at closing

- Customer since 2016

I have not found an insurance company over the years that can match the price & service.

- Customer since 2010

Truthful

- Bernard B., customer since 2011

It's easy to get answers to insurance questions and I feel the answers are honest. I never feel pressured on anything. I have looked into other insurance options, but don't feel that I can trust the others I've contacted.

- Customer since 2010

I was very pleased with the explanation of the plans. It was a very easy process no hassles or pressure. Very warm and friendly setting.

- Colleen O., customer since 2018

You and your staff listen and provide personal service.

- Michael J., customer since 2016

I have always been treated in a kind, friendly manner.

- Customer since 2010

Responsive, go out of way to accommodate the customer requests, friendly.

- Donald E., customer since 2010

Our family cannot be happier with Matt Langlois. He did a great job for us with our home and auto insurance. In fact, he was able to give us the same coverage for app. half the cost for 3 vehicles that our previous insurer charged for two vehicles. Matt was very easy to work with and cared about or needs, we cannot thank him enough.

- Customer since 2018

Friendly people to deal with. Reasonable insurance costs. Local town business run by local people. Always have time to discuss any questions. Very good with advice when needed. I feel we've had a very good relationship with this office over the years we've dealt with them.

- William R., customer since 2011

Anytime I need something your staff completes the task in a timely professional manner ,which in turn makes my day easier.

- William H., customer since 2011

Great Job.

- Walter G., customer since 2015

You are very prompt with giving us information and billing regarding our policies and helpful when we need information regarding services.

- William P., customer since 2010

You been there any time I’ve had a issue or a question

- William R., customer since 2016

Way Way Way Better service than my old "state" insurance. I was referred in and will make sure my friends switch if I have to drive them.

- Steve K., customer since 2018

From the start, all service has been very personable, professional, and courteous. The staff offered choices of insurance coverage to suit my needs and budget. Questions have been answered in real time, with consultation as to what would be best in both the short and long term. It is reassuring to talk to the folks at Langlois; their manner and concern are evident even over the telephone.

- Wayne M., customer since 2011

When we had a claim with our car insurance, it was taken care of very fast, and the vehicle was fixed right away!

- Karen R., customer since 2013

Personal service - you always get a call back from a human being when needed.

- Marty T., customer since 2010

Your office resolved a recent issue quickly and professionally which I appreciate greatly.

- Customer since 2010

Best agency I've ever dealt with!

- Elizabeth H., customer since 2010

I love the personal attention you give each client when they come in the office.

- Jay H., customer since 2011

Personal service and true concern for our insurance needs.

- Customer since 2010

You are very responsive to any request.

- Customer since 2010

Everyone I worked with at Langlois was so kind and happy to help. I would recommend them to anyone!

- Catie C., customer since 2018

Through my years of dealing with insurance brokers/agents I have dealt with many, however, not one of them can hold a candle to Matt Langlois and his team - THEY ARE INCREDIBLE!!!

- Steve D., customer since 2012

Always very responsive and personalized service.

- Steven O., customer since 2013

Everyone at Langlois Insurance Agency is always easy to contact, responds right away, and handles every issue and transaction professionally and quickly. They know us by name and have been wonderful to work with. :)

- Customer since 2011

As long time New Lenox people, its nice to see the familiar faces throughout the years that we have grown and learn to trust. Thanks for the great service and always seem to keep it family first.

- Scott J., customer since 2013

Good service on call very helpful

- Stephen S., customer since 2011

You periodically review my coverage and call me if there are better options or changes need to be made. Your expertise is what I value most though. It shows in your attention to detail when helping me choose coverage options. I know I won’t be surprised when I have to make a claim.

- Scott F., customer since 2010

You always know what is the right policies' for us.

- Robert R., customer since 2010

I enjoyed my experience with your agency.

- Customer since 2010

In a very dark time for my wife and I , Matt came thru for us with home owners insurance and piece of mind when things were dark and had asked many insurance people for help . Matt was there calmed me down and helped find an insurance company to help us.

- Customer since 2016

The Staff at Langlois Insurance Agency are allows very helpful with explaining the various coverage items to adjusting them as well. I have made several requests for making updates to my vehicle coverage either because we bought a new car to having one put into storage coverage. They have never tried to push to add more coverage, and have worked with me on all my requests my listening to my concerns with great respect.

- Customer since 2016

Always dependable there when ever needed and always working with me on any and all problems that may occur.

- Raymond B., customer since 2011

GREAT FOLLOW-UP AND CUSTOMER SERVICE.

- Randall L., customer since 2010

Always prompt in response to questions. Able to take care of things over the phone.

- Customer since 2010

Service is always great, I can also ask my agent to shop around for better premiums.

- Customer since 2010

We had an ejector pump go out, Langlois Insurance helped to get the clean up people out immediately. Pekin Insurance was quick to process our payments.

- Customer since 2016

Client friendly. Quick responses to questions. Nice people to do business with. -Paul

- Customer since 2016

Langlois Insurance Agency is responsive and easy to work with...

- Bob N., customer since 2012

Langlois Insurance is like family:)

- Michelle L., customer since 2011

Being local and readily available is a huge plus!

- Customer since 2018

My questions are answered quickly and problems solved with satisfaction every time. Thank you for your professionalism and dedication.

- Michael G., customer since 2015

Very long established relationship with this organization and family. The service and professionalism is first class. Would recommend in a heartbeat for all types of insurance coverage!

- Michael T., customer since 2011

You answer questions promptly and if a problem arrises you are there with sound advise.

- William W., customer since 2010

Very friendly and informative

- Michael L., customer since 2011

Any problem we had was covered promptly.

- Leslie L., customer since 2010

MATT ALWAYS MAKES ME FEEL LIKE I'M HIS ONLY CUSTOMER, SOMETHING SO SIMPLE AS WHEN I WALK IN THE DOOR HE KNOWS WHO I AM AND CALLS ME BY MY FIRST NAME . NOT MANY BUSINESSES DO THAT ANYMORE.

- Greg M., customer since 2010

We were very pleased with the quotes we received for both our home & auto Our agent Kathy was helpful & very pleasant. We had all of our questions answered. The company came highly recommended to us also.

- Customer since 2018

Matt is a great guy, insurance agent. Him & his assistants help me out In many way with my issues. He's honest, he's up front with you. All around great insurance person.

- Eric K., customer since 2011

Well, i’ve Been a customer for 29 years, and you’ve always been very friendly and professional.

- Customer since 2010

Great service always quick to respond.

- John H., customer since 2011

They really work for you and try to find the best insurance for the lowest price. Very helpful all the time.

- Customer since 2011

Personal service..from Matt and his staff

- Linda H., customer since 2017

I've been with Matt now for nearly a year, and I could not be happier with the communication, service and information that is provided. I would recommend Matt to anyone!

- Lisa O., customer since 2017

Prompt responses to our questions & needs. Matt has even made himself available to us after hours when a situation arose that we needed his assistance with.

- Customer since 2011

You are very helpful and answer all our questions!

- Larry B., customer since 2010

Very quick response time for what I was looking for, Much appreciated. Great to work with.

- Customer since 2017

The changes to the policy were done correctly and additions were discussed that updated the coverage. Great job and service by Langlois Insurance Agency.

- Customer since 2014

Always responsive in a timely fashion to care for any questions or concerns. Have been with Langlois Insurance for almost 25 years, and do not plan on changing anytime soon.

- Gary T., customer since 2011

The staff is friendly and answer any question's you may have.

- Customer since 2015

I like that I get prompt answers to any questions I have. Also you’ve made suggestions that would get me better coverage while saving be money. Thanks for good service.

- Jo T., customer since 2010

Matt was very personable and to the point and helpful with my policies.

- Jeri S., customer since 2018

Very good service and courteous. Knowledgeable and helpful.

- James E., customer since 2011

We are happy with all claims that we have made with Rockford Insurance. They are easy to work with and pay claims quickly.

- Dana N., customer since 2011

Great prices and communication!

- Customer since 2016

Always prompt to answer any questions I have.

- Customer since 2011

Easy communication.

- Frankfort F., customer since 2011

Everyone at Langlois insurance A a pleasure to speak to and work with. They go above and beyond for me and my business. I would not use anyone else!!

- Fabian's ., customer since 2014

Langlois Insurance has always been very timely in their response to my inquiries and I feel always have my best interests at heart. Thank you!

- Steve S., customer since 2010

You & your staff are always available.

- Customer since 2011

Everybody is extremely friendly and very knowledgeable. I enjoyed my visit!! I would not hesitate to contact you folks IF I had a claim or a problem

- Patrick L., customer since 2016

Langlois Insurance Agency always keeps the customer as priority one.

- Customer since 2010

Matt is a great insurance agent who takes the time to explain things, and he is prompt in returning calls and messages when we to communicate. We are very pleased with his Matt.

- William B., customer since 2011

Fantastic service and Matt is outstanding just like his father. He has carried on the tradition extremely well.

- Catherine L., customer since 2010

Your Staff and you are very friendly and you have also saved us a tremendous amount of money. Thank you.....

- Tina M., customer since 2018

Great customer service!!

- Customer since 2012

My current policy through Langlois is the first policy I've had after being removed from my parents and I have had a great experience. They compared insurance companies & found me the best rate. What sticks out to me most is I called frequently in the beginning with questions and everything I asked was thorougly explained. Even after I made a few mistakes they walked me through each process and helped me get everything straight. Would definitely recommend Langlois!

- Customer since 2018

Every time we contacted you for any questions you have responded very quickly and have answered all questions.

- David D., customer since 2011

Matt, you have always been patient and helpful in explaining my options, especially when I was ready to select a secondary insurance provider to complement Medicare.

- Customer since 2011

Knowledgeable and professional. Easy to explain my needs and receive great feedback.

- Customer since 2014

You know our names and what our needs are. It’s nice to talk to a person and not a machine.

- Charles L., customer since 2011

Prompt response to inquiries!

- Customer since 2011

We have had the pleasure of working with Langlois Insurance Agency for many years. Now we live in Fishers, Indiana and continue to depend on them for our insurance needs. We are grateful for their wonderful service.

- Customer since 2011

They are so helpful !!!

- Alfred R., customer since 2010

Friendly, kind and very informative!

- Ashley R., customer since 2014

Great company - spelled out exactly what is covered and exactly what I’m being charged for.

- Brandon S., customer since 2016

Excellent service, always available to answer questions.

- Beth B., customer since 2013

I called and talked to Ellen at your New Lenox location. I explained I needed a "Proof of Insurance" card, since I couldn't find my 2018 -2019 card. She emailed it to me within the hour. Great customer service...

- Patricia F., customer since 2016

Langlois Insurance Agency found me lower rates and were very helpful in making a choice!

- Customer since 2018

Someone always available to answer questions. Quick response for accident issues. Good advice when asked!

- Customer since 2010

I am 100% for a local business. And you always answer any questions I've had.

- Linda Z., customer since 2020

Knowledgable, friendly, attentive, informative!

- Customer since 2017

The bill was sent with plenty’ of time to get it together and paid out, as my bank does not cover the house insurance from the escrow account. I really appreciate the amount of notice.

- Customer since 2016

When I recently remarried, my husband already had auto and home insurance with another agency, which we continued to use. That agent was very reluctant to talk with me or give me any information about our policies. When I asked them to check if we were entitled to a discount on our homeowners policy due to the new roof we put on our home, they were evasive and didn't want to be bothered. It was clear that we needed a different agency, and Langlois stepped up to the plate. We've been very satisfied with the service we've been given by Langlois, and the gratitude shown for our business.

- Lois K., customer since 2011

I have really enjoyed working with the staff at Langlois Insurance and would recommend them to family and friends in the future.

- Robin T., customer since 2018

We have been with Langlois Insurance Agency for 30+ years now. They always seem to find the best, affordable insurance with the coverage needed. All the staff are courteous, friendly and helpful. They call us back when they say they would. We are more than satisfied.

- Customer since 2010

Matt added a personal touch to our insurance questions. He was very efficient and also able to meet our needs quickly, and at a great savings. Thank you!

- Janis N., customer since 2018

I appreciate your attentive service and feel you have my best interests at heart. Thank you for your help.

- Steve S., customer since 2010

You are always willing and ready to answer any question I have!

- Rosann M., customer since 2011

Never had a problem with your co. I only call to see if I can get better rates. It's an age thing you know!

- Customer since 2010

So far so good, looking forward to a long relationship

- Dale Y., customer since 2017

When I sold my condo and couldn’t find one I moved and stayed at my daughters. When I called and gave Langlois Insurance Agency my daughters address they were very helpful I now have a condo that will close soon they helped me with my new homeowners insurance --- they are very nice to deal with!

- Customer since 2016

Having transferred to Langlois Insurance from another insurance agency, I haven't had much interaction with the staff but the few times I had a conversation with the team has been positive and very professional.

- John D., customer since 2017

You always provide the best insurance at best price.

- Customer since 2010

You took the time to talk and listen tome without giving me the "Bums Rush" to get rid of me.

- Customer since 2016

Seemingly, any time I've needed your help or even for quick advice, you're always available. You convey your knowledge (by phone or in person) in such a relaxed way, that I always end up with a sense of lasting understanding on the matter.

- Customer since 2011

You have always been quick to respond to our needs, answer our questions, and put us on the right track! Thank you for being there with good advice!

- Daniel R., customer since 2011

I have been very satisfied with your Company since the 1980's

- Customer since 2010

Great service great product great people

- Ronald P., customer since 2010

Twice we had to file claims and both times it was handled quickly and very professionally.

- Dennis D., customer since 2011

You transferred my new car insurance on the same day! Everyone is always very nice!

- Customer since 2010

Customer service was excellent. Special thank you to Cathy Mikoff, as all my questions were answered in a timely and professional manor.

- Charles W., customer since 2018

I always get nervous with Insurance and ask a lot of questions. All of them were answered by your great staff.

- Joseph M., customer since 2020

The level of concern and care is beyond reproach - have never before dealt with a more professional/ personable group of people!!!

- Customer since 2016

You’re easily accessible when we have concerns or questions

- Customer since 2016

Nice, personal, local business. Any questions or concerns are handled swiftly and pleasantly by staff.

- William R., customer since 2011

Reasonable prices. Good service.

- Walter G., customer since 2015

You are honest, fair and friendly

- William F., customer since 2011

I had to rearrange some payment information. First, I was recognized by name. That tells me there is a personal connection with your clients. Second, without stating any numbers, my policy information was verified to me and we proceeded to the issue. To me, this exhibits professionalism and efficiency. Lastly, the change I needed to make was done very quickly. And, I received a follow up call! You cannot beat that combination of care and service.

- Wayne M., customer since 2011

I like the family oriented business aspect, of your business and it is better than dealing with a large company that is impersonal .

- Karen R., customer since 2013

Always easy to reach, questions answered right away and the staff is awesome.

- Wendy C., customer since 2010

Got back to us quickly and friendly

- L-T Farms LP ., customer since 2016

I love that you are in town. You know us personally and always so friendly when we come in to the office.

- Jay H., customer since 2011

Very courteous, highly responsive and great service.

- Customer since 2016

Very helpful at explaining things, answering questions and always being friendly!

- Customer since 2010

Very cooperative with my roof claim.

- Steven Y., customer since 2016

I love knowing my insurance people! If I have a question I can call or stop in and get an answer right away. Your office is always helpful when I stop in to pay by credit card.

- Customer since 2012

The personal touches, staff that knows our names, needs and policies and well as keeping up to date with our insurance needs.

- Customer since 2010

They review our policies periodically and tell us about areas where our coverage isn’t adequate and suggest improvements. They respond very quickly to any inquiry. Nice, helpful people.

- Stephen B., customer since 2010

Matt would make his dad extremely proud. He took over right where his dad left off with the genuine and kind way he helps everyone. It is the personal and friendly way Langlois insurance works with each customer to help them.

- Tara C., customer since 2010

Always there to help when questions arise.

- Customer since 2010

Your service - it is excellent. YOU GUYS DO A GREAT JOB!!!

- Steve D., customer since 2012

Nice to do business with. Quick response and friendly!

- Tim M., customer since 2016

We have had insurance with Langlois Insurance since we have owned property. Costs are reasonable for product and when claims has to be filed, response was professional and quick.

- Customer since 2011

You are extremely knowledgeable and trustworthy. Of course the service is always top-notch too.

- Scott F., customer since 2010

Matt has always responded quickly with our questions over the years and gave us personal attention, and we really appreciated this.

- Customer since 2011

I taught seniors at Providence for 30 years - Matt was one of them. I encouraged them all to be like Beowulf and take the gifts that God gave them and use them to make the world better. Well, because of Matt - I know at least one of them was listening! He uses his knowledge of the complex and ever-changing insurance market and designed a plan that was perfect for me. I have no doubt that he does the same for all his clients.

- Kathleen R., customer since 2013

You guys are all GREAT!

- Customer since 2015

You have always answered any questions I have had, and have answered them very professionally.

- Robert R., customer since 2010

Always enjoy working with you.

- Customer since 2011

You always show specific concerns for our insurance needs.

- Customer since 2011

You helped my wife and I when all others turned there back on us and said there is nothing they could do.

- Customer since 2016

Very detailed and understanding of our individual situation. Went over the policy carefully and made sure we got the best price for our home and autos. Thank you for all the time and effort getting us the best coverage possible.

- Robert B., customer since 2017

It's great knowing that you are there for my questions and answers.

- Customer since 2016

Competitive rates & great service!

- Reid C., customer since 2015

Always very helpful and addresses my personal issues that need attention in any coverage needed.

- Customer since 2011

Always very responsive and easy to work with. They make it very easy to make any needed changes.

- Phillip J., customer since 2010

I’ve known Matt for 20 years. A great friend and agent. I know I can call him anytime with questions and in an emergency for advice. My family and a few friends have used Langlois Insurance for several years. There quotes are competitive in which I really don’t have to shop around. Additionally, they usually suggest the type of coverage that is best for my properties and my family.

- Rajiv S., customer since 2010

Great communication!

- Customer since 2013

You guys are the best, always there when you need something.

- Customer since 2016

When you say you will call back you do in a timely manner. You are never too busy to take a call from me. If your not available immediately you DO call back. Your office staff is very knowledgeable. If they don’t have an immediate answer to my question they get an answer as quickly as possible.

- Nancy B., customer since 2011

I really appreciate the care and understanding that the agency has given us. We feel we have gotten all our needs covered!

- Customer since 2016

Consistently providing economical coverage.

- Nancy J., customer since 2010

I’m very happy Langlois insurance agency!

- Greg S., customer since 2011

Always very helpful with any questions I may have with any policy changes or updates.

- Michael L., customer since 2011

I like all the personal service.

- Paul O., customer since 2018

Matt and his team have always provided great service and very detailed to answers on all my questions and they've always been there. Thanks again for all your help!

- Mark M., customer since 2011

Very competitive rate on our home, auto and liability insurance needs. Matt and his staff are always responsive when we have had questions or needed to make changes to our policies. Nice people to work with.

- Michael W., customer since 2015

The relationship with the Langlois family has always been important to me and my family. We value and trust the integrity of the past and current members of Langlois Insurance Agency. This relationship started in 1978 and continues today. Without question, I would recommend!

- Michael T., customer since 2011

Matt Langlois and his staff were very attentive, responsive and helpful with clearing up a mistake of a claim on my record which ended in a cost savings.

- Michael G., customer since 2015

Matt and his staff are very friendly, knowledgable and attentive to my insurance needs. Phone calls are promptly returned and questions are answered completely and honestly. I appreciate their wonderful service! Mary McHugh

- Mary M., customer since 2016

We pay attention to what we pay in insurance costs and always look for great service with low prices. Matt and crew were able to do that for us!

- Customer since 2016

We have really great service for our cars and home. We are very happy with Pekin as our insurance company. When it came time to get Part D insurance, naturally we went to Matt, and Pekin had just the product we wanted. It was time critical because the old insurance expired 12-31-17, and I had my final chemo treatment the first week of January. Matt and Pekin came through., and it was a seamless transition.

- Matthew H., customer since 2013

I like the fact that you are a local company with a helpful staff and you seem to be able to offer options for all my insurance needs. For example, you have two medicare supplement plan options. One is provided by Blue Cross/Blue Shield and the other is provided by Pekin Insurance. Both are fine companies and it"s helpful to compare prices on an annual basis. Car and house insurance has similar comparison options.

- Customer since 2013

As a City of Joliet Zoning board member and being a Business Service Representative for Will County Workforce, I have worked with Langlois Insurance for over 40 years and have never met a more organized and trusted business.

- Jimmy R., customer since 2011

Have made very thing easy for us and always call back or email. Great job. Been with Langlois Insurance Agency for the last 20 years.

- Customer since 2011

You make things very easy for us!

- Customer since 2011

Very fast and attentive to what we needed.

- Customer since 2010

Langlois Insurance has been amazing to work with, Matt gives good advice, and responds with quotes in a timely manner. Great Company to do business with!

- Linda H., customer since 2017

Besides being so helpful and helping us get the right coverage at the right price, everyone is also so kind and friendly and willing to help. It's nice to work with people who care about what works best for you and your family.

- Lisa O., customer since 2017

Your staff explain things very well in the types of insurance that you are looking into!

- Larry B., customer since 2010

Great service,very competitive insurance. Had excellant conversations with Matt

- David K., customer since 2016

I have always felt confident dealing with Langlois Insurance Agency. I feel they do the best job for me. They respond to questions quickly. They make you feel like a person, not just a pay check.

- Karen M., customer since 2005

This agency is the best; we always get quotes from all the groups we belong to. They always meet or beat those offers. We have been with the Langlois company a long time! They are the best!

- David H., customer since 2010

Very knowledgeable and able always to provide us answers to all our insurance needs.

- Customer since 2010

Quick to respond to questions. Very knowledgeable and helpful.

- Karen D., customer since 2013

Great friendly service!

- Customer since 2015

You guys are the best!

- Kaylee K., customer since 2015

I would highly recommend Matt Langlois. Very knowledgeable with a high level of professionalism and integrity.

- Joseph A., customer since 2017

Fast, personal service.

- Joseph P., customer since 2011

I appreciate that you get back to me promptly when I have questions. I also feel that you care about your clients and offer ways to save us money when better plans become available.

- Jo T., customer since 2010

The agency is very accommodating with answering questions or issues we have had regarding our insurance.

- Customer since 2016

Friendly people and good service.

- Customer since 2015

Matt is always so quick to respond!

- Jillian M., customer since 2010

Your people are always helpful, and seem to be able to satisfy our every need.

- Customer since 2011

You found me the exact policy I was looking for very quickly at a very competitive price.

- Customer since 2017

Friendly, prompt, and knowledgeable about any questions I had!

- Jerimy C., customer since 2015

I like the accessibility of this office. Whenever I've had a concern I got a response quickly. And I usually was able to see Matt the same day.

- Customer since 2010

Always available when we have a question!

- James S., customer since 2011

You're very helpful on insurance and take care of any of the customer's questions, even if it has nothing to do with insurance!

- Customer since 2011

We’ve used Langlois Insurance for many years now, for auto, home, and health insurances. They’ve always been quick and responsive to our needs and been helpful with any questions we’ve had. We recommend them to anyone!

- Customer since 2010

Thank you for your personal attention, timely responses and finding solutions to problems.

- Customer since 2010

We as clients know you've done your homework well, will go to our aid in all situations and continually re-evaluate our needs. Langlois Insurance Agency remains accessible with a certain comfort level that is reassuring!

- Rosemary F., customer since 2010

Long standing relationship and great prices

- Customer since 2011

We have used Langlois for 2 years now. The personal touch and quick replies are what I like best.

- Jack M., customer since 2016

Whenever I have need something the response has been timely and the service is always pleasant. Thank you!

- George H., customer since 2017

Communication and response has always been great as well as the lower rates vs. previous comparable coverage with State Farm!

- Customer since 2016

Everyone at Langlois Insurance goes the extra mile for complete satisfaction!!

- Fabian's ., customer since 2014

I appreciate your help with my insurance needs and feel your agency has always been very attentive to servicing our relationship. Thank you for your help.

- Atlas Wealth Management ., customer since 2016

You always look out for your customers needs first.

- Customer since 2010

Love how honest everyone is and extremely helpful in a very timely manner.

- Edward D., customer since 2011

When you have people like Ellen Schaefer helping to put out problems. Your agency will be at the top of my list.

- Customer since 2013

Langlois Insurance is top notch! Matt and his staff are prompt, efficient, and always helpful. I highly recommend them.

- William B., customer since 2011

EASY ACCESS AND FAST RESPONSE.

- Customer since 2015

I was impressed with your response time to my inquiries as to my insurance needs.

- Customer since 2017

Extremely friendly and great price.

- Tina M., customer since 2018

Very knowledgeable and timely!

- James B., customer since 2010

Very friendly and great service , thanks!

- Customer since 2015

Service is amazing!

- Customer since 2012

Langlois insurance is always prompt in answering my questions and getting me the best deal out there.

- Jeff A., customer since 2017

Quick response to our needs! Always pleasant too.

- Tim M., customer since 2016

Although we do not live close to your office, we have no issue whatever with your service. Each time we have called your office or you have called us, we were very happy with your customer relations.

- Customer since 2016

Always available to answer our questions. Great customer service!

- David D., customer since 2011

Easy to get ahold of Matt and can answer my questions right away

- Customer since 2017

Very easy to work with. And looks for the best deals when it comes to your insurance needs!

- Charles C., customer since 2011

Every time I call, no matter what staff member I get, the issue or question is resolved. Great customer service! Keep up the good work!

- Customer since 2017

I was very happy when my homeowners insurance didn’t go up when I had to cancel my car insurance. Thank you!!

- Carole A., customer since 2011

Matt listened to what I needed regarding insurance and gave me several options to consider. He was thorough and patient and I left feeling satisfied. I will be checking back with him soon to see if he can get me an even better deal!! :-)

- Customer since 2014

The personable approach that Matt takes makes me feel comfortable with insurance decisions.

- Brian H., customer since 2011

Matt and his team are always quick to respond to any questions or needs

- Customer since 2013

Like an agency close to home with local agents

- Customer since 2016

We enjoy the personal service that we receive! It's nice to know that we're not just a number in a filing drawer.

- Customer since 2010

Matt has been our agent for years and he is the best!! We have home, auto and personal insurance through him. He is responsive and helpful with our questions and issues!

- Arsenio N., customer since 2011

It was great working with Sharon! She answered questions quickly and accurately and made sure the whole application process went smoothly. She also got us a great price on our home and auto insurance package.

- Peter N., customer since 2018

Langlois Insurance is the most responsive, knowledgeable and customer service oriented firm with which I have ever worked. They care passionately about their customers as evidenced by how quickly they follow-up and resolve issues. With an unparalleled depth of industry and product experience, knowledge and relationships, they recommend and tailor insurance solutions that meet their customers’ exact needs at the right price. I have no need to and never will consider any other firm other than Langlois Insurance.

- Demian

Our family has worked with Matt for several years. As our family has grown and our insurance needs have changed, Matt has always done a great job of providing a variety of creative solutions. Matt also helped us to quickly and effectively manage the claims process for a large claim resulting from storm damage. I highly recommend Matt and his team.

- Troy

I love to do business with Langlois insurance because they are honest and will make sure you have enough coverage to adequately protect yourself. I had a flood in my condo last year and in hours Langlois Insurance had a restoration company at my home taking care of all my needs. Langlois insurance is a family business where I know I will always get personal customer service.

- Michelle

When my dad retired from the insurance business last year, I was sad that I would never again have an agent that looked out for my family the way he did. Well, I think we found the next best thing! I received a message today from our current insurance agent and friend, Matt Langlois, who had seen the video of Luke on his new minibike. He just wanted to let me know we will probably want a rider to our coverage for the bike. No worries, Ronald Englert! We found one that looks out for us almost as well as you did!!

- Mandy

I feel lucky that we discovered Langlois insurance. I know I always have the best insurance at the best price because Matt is always looking out for us like a personal friend!

- Laurie

We have always really appreciated how much Langlois Insurance pays attention to our policies and makes certain to get us the best policy at the best price. They make certain that all of our coverage needs are met and that no stone is left unturned.

- Elizabeth

Ellen, you’re amazing as always. Thank you for taking care of this for us–as you always do!

See what our clients have to say about us!

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See what our clients have to say
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